Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lucas Smith Chrysler Center
Festus, MO
472 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 472 reviews
September 23, 2019
Great Goup of People to Work With! From the time you get there they show you the vecicle you want to see, hand you the keys, make a fair trade offer, and a great price on the vehicle yo From the time you get there they show you the vecicle you want to see, hand you the keys, make a fair trade offer, and a great price on the vehicle you are looking at. No pressure just friendly people from the salesman to the paperwork side! This is my second vehicle from here and I would have no issues going back for a third. More
by Shane
Employees Worked With
Jackie , Rick Lucas
September 04, 2019
Love my new Jeep Gladiator ❤️ Everyone was very helpful and nice! On a Saturday took my 2 young kids with me, Amanda let them watch YouTube videos about the new jeep I was wanting Everyone was very helpful and nice! On a Saturday took my 2 young kids with me, Amanda let them watch YouTube videos about the new jeep I was wanting. They Loved it! When I went back with my husband Pete went over EVERYTHING with us on the Jeep. The financial person explained everything in detail for me. Definitely give them an A+. More
by Vera
September 02, 2019
Very professional. Went in told them what i was looking for. truck was found and purchased. Very beautiful truck very happy with truck. Cant stop driving it. Went in told them what i was looking for. truck was found and purchased. Very beautiful truck very happy with truck. Cant stop driving it. More
by Russ
Employees Worked With
September 02, 2019
Fast, professional service They told me exactly what I needed to know. No trimmings, no gimmicks. I got the best offer for my trade after checking with 3 other dealerships. They They told me exactly what I needed to know. No trimmings, no gimmicks. I got the best offer for my trade after checking with 3 other dealerships. They had me signed and out the door in less than an hour. They were also under a huge strain of customers at the time and remained courteous and professional throughout. Jackie and Doug were fantastic. I highly recommend this dealership. More
by destiny03
Employees Worked With
Jackie Forrester, Doug Marler
September 02, 2019
new car purchase Doug was referred to us by a relative. We found him to be easy and enjoyable to talk with. He is very knowledgeable and friendly. Would recommend h Doug was referred to us by a relative. We found him to be easy and enjoyable to talk with. He is very knowledgeable and friendly. Would recommend him to all. We are seniors and require some patience to answer our questions and concerns. More
by old man
Employees Worked With
Doug Marler
August 28, 2019
New Jeep Purchase Amanda, Pete, and Jackie were amazing throughout the process of my Jeep purchase. They were extraordinarily helpful with getting everything financed; Amanda, Pete, and Jackie were amazing throughout the process of my Jeep purchase. They were extraordinarily helpful with getting everything financed; they explained all the fancy gadgets and features of my vehicle, kept me updated throughout the buying process, etc. Very professional, hospitable, resourceful, and knowledgeable in their areas. I would definitely recommend them to others. :-) More
by MFRN
August 26, 2019
Grand Cherokee 2019 We was not push in to buying. He answer all question . We was in and out of finance department in no time at all GREAT SERVICE would recommend them t We was not push in to buying. He answer all question . We was in and out of finance department in no time at all GREAT SERVICE would recommend them to other friends and family Thanks Alex More
by mike
Employees Worked With
Alex Griffin
August 22, 2019
Proud owner of a 2019 Dodge Ram 1500 SLT Rick Lucas covered all aspects in purchasing a vehicle from Lucas Dodge. Rick was very professional and helped us find the right vehicle for our nee Rick Lucas covered all aspects in purchasing a vehicle from Lucas Dodge. Rick was very professional and helped us find the right vehicle for our needs. We love our Ram 1500! Thank you, Rick! More
by Tde
August 21, 2019
Jeep Purchase I recently purchased a 2019 Jeep Cherokee from Lucas-Smith. I wanted to extend my gratitude to Alex and the finance department for their professiona I recently purchased a 2019 Jeep Cherokee from Lucas-Smith. I wanted to extend my gratitude to Alex and the finance department for their professionalism and patience. They were excellent to work with. I found them to be quite knowledgeable, and will be sure to refer my friends and family to Lucas-Smith in the future! More
by bmhill16
Employees Worked With
Alex Griffin
August 17, 2019
Best dealership!! Doug was super friendly, he knew my budget & stayed in it, gave his honest opinion. Purchased three cars from him & it’s always been easy! Doug was super friendly, he knew my budget & stayed in it, gave his honest opinion. Purchased three cars from him & it’s always been easy! More
by sam
Employees Worked With
Doug Marler
