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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

October 23, 2019

Loving my Jeep Lucas smith Chrysler is an amazing dealership. I have purchased 3 vehicles from them and the experience has always been smooth and easy. The sales tea More

by "HELLO"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Alex Griffin, Rick Lucas, Doug Marler
Oct 23, 2019 -

Lucas Smith Chrysler Center responded

Hi there, thank you so much for the great review! We are so pleased to hear Pete, Alex, Doug, and Rick have given you outstanding service. It was a pleasure working with you. We look forward to working with you again in the future!

October 21, 2019

Good experience I had a good experience picking and getting my new Jeep rick was not pushy which I like. The purchase was easy and no complications. The only think w More

by Cherokee owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie at finance, Rick Lucas
Oct 21, 2019 -

Lucas Smith Chrysler Center responded

Hi Lucas, Thank you for taking the time to share your experience and we wish you congratulations on your Jeep! We appreciate the recommendation. Let us know if we can assist you with anything else. We are always happy to help.

October 20, 2019

Great Experience! Doug was nothing but helpful with getting us in our new jeep! Everyone was there was honestlu helpful and even the owner came in to say hi to us. A gr More

by HD13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Oct 20, 2019 -

Lucas Smith Chrysler Center responded

Congratulations on your new Jeep! We are delighted to learn of your satisfaction with your experience because our team always strives to provide excellent care. Thank you for your review and let us know if we can do anything else for you.

October 18, 2019

So pleasant! Rick helped make our buying experience and trade-in so easy and smooth!! Would definitely recommend them if you are looking for a new vehicle! More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Oct 19, 2019 -

Lucas Smith Chrysler Center responded

Jessica, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Rick will be glad to assist, as always!

September 30, 2019

Doug marler was great at helping me out! I knew I wanted a jeep but wasnt sure which one. He let me drive a bunch. I went with a grand Cherokee which i love. There was a minor scratch on the radio console a More

by Brandymarie
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Oct 01, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the great review, Brandy! We are so glad to see that Doug's outstanding service and patience made you feel so at home. Congratulations on your purchase; please come back at any time.

September 27, 2019

Very disappointed Let me start with I have bought several vehicles from Alex we were happy so I went back a month after buying my wife a new 2019 Durango I purchased a More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Griffin
Sep 27, 2019 -

Lucas Smith Chrysler Center responded

Scott, I regret to learn about any miscommunication regarding the radio's compatibility with your phone. Our goal is to provide honest service to all of our guests; it is never our intention to mislead anyone in any way. Please reach out to me at your own convenience so that we can further discuss and address your concerns. I look forward to hearing from you. Best, Pete Chinetti Sales Manager 636-933-5000

September 25, 2019

Loved working with Alex again! We went back to Lucas Smith a second time and this experience was just as good as the first. They made buying a truck easy. We didn't have to wait all More

by Ssadler123
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Sep 25, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the positive feedback, Scott and Susan! We are happy to know that you have had good experiences with us. It is great that our team helped make your recent car buying experience easy, especially with the help of Alex who was wonderful to work with. We value your business and we hope to see you again soon. Enjoy your truck!

September 23, 2019

Great Goup of People to Work With! From the time you get there they show you the vecicle you want to see, hand you the keys, make a fair trade offer, and a great price on the vehicle yo More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie , Rick Lucas
Sep 23, 2019 -

Lucas Smith Chrysler Center responded

We are happy to hear that our team provided you with excellent service. Thank you so much for sharing your experience!

September 04, 2019

Love my new Jeep Gladiator ❤️ Everyone was very helpful and nice! On a Saturday took my 2 young kids with me, Amanda let them watch YouTube videos about the new jeep I was wanting More

by Vera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda and financial person (forgot her name), Pete Chinetti
Sep 04, 2019 -

Lucas Smith Chrysler Center responded

Hi Vera, We appreciate you taking the time to write an outstanding review! We're thrilled to hear Pete, Amanda, and our team went above and beyond to assist you and your family with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and We are looking forward to taking care of any of your auto needs in the future.

September 02, 2019

new car purchase Doug was referred to us by a relative. We found him to be easy and enjoyable to talk with. He is very knowledgeable and friendly. Would recommend h More

by old man
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Sep 03, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the great review! We are happy to see that Doug exceeded your expectations. We appreciate your recommendation; please come back at any time.

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