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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

December 07, 2019

Wonderful! The salesman, Pete, was top-notch. A great help! He was very polite, and very patient, with me. Also, a good deal. A super experience! More

by rikki47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Dec 08, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the great review! We will be sure to thank Pete for providing you with polite and patient service. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 25, 2019

Ram Limited I recently got the itch to trade my existing truck and upgrade to something different. I have been primarily a Ford guy in the past but the same ole More

by TMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Nov 25, 2019 -

Lucas Smith Chrysler Center responded

Congratulations on your RAM! Doug is a great team member and we are very lucky to have him. Let us know if we can do anything else. We are always happy to help and we welcome you again.

November 25, 2019

Great experience Doug and the team made my very first car purchase very comfortable and smooth. Will come back again in the future! :) I absolutely love my Challenger! More

by t.cathey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Nov 25, 2019 -

Lucas Smith Chrysler Center responded

We truly appreciate your wonderful feedback for Doug. Congratulations on your Challenger! Thanks for taking the time to share your feedback and we wish you a wonderful day.

November 20, 2019

Long Drive, Good Deal I recently traded a 2016 Ram Rebel on a 2019 Dodge Durango R/T. I reached out to the dealership via Cargurus. Alex promptly reached out to me. We sche More

by midwesternguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Nov 20, 2019 -

Lucas Smith Chrysler Center responded

Thank you for your review! We're happy to hear that Alex and our team took such great care of you. We'll be sure to pass along your kind words. We appreciate your continued business, please let us know if we can be of service in the future!

November 13, 2019

Worked Above & Beyond to Find My Vehicle! Doug worked very hard to find the exact vehicle I was looking for, even though it was a week-long process! He restored my favorable opinion of this d More

by steffenst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Nov 13, 2019 -

Lucas Smith Chrysler Center responded

Hello, Your great feedback for Doug is truly appreciated but it is concerning to learn of your opinion of our Service Department. We strive to provide excellent experiences all around and further feedback would be greatly appreciated. If you'd like to discuss further, please reach out to me at your convenience. Best Regards, Pete Chinetti Sales Manager 636-933-5000

November 11, 2019

first/ second New Car ever bought very good experience trading off My first ever new car(2018 jeep Cherokee) bought last year for Our new 2019 renegade. service and facility is great. More

by Second chance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Nov 11, 2019 -

Lucas Smith Chrysler Center responded

We hope you enjoy your Renegade! Thanks for sharing your experience and thoughts. Let us know if we can assist you again!

November 02, 2019

Doug Marler was so great to work with. Helpful in every way. I hate high pressured sales and that’s definitely not the case at Lucas Smith. More

by Cgeiler
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Nov 03, 2019 -

Lucas Smith Chrysler Center responded

We are so happy to learn of your wonderful feedback for Doug. Thank you for sharing and we wish you congratulations!

October 29, 2019

Best car buying experience I have nothing but great things to say about Alex and the Lucas smith team. I came in with some pretty tough conditions to meet and they met and excee More

by Zachperry90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Oct 30, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the five stars, Zach! We are so glad to see that Alex and the team went the extra mile and exceeded your expectations. If there is anything else we can do for you, please be sure to let us know.

October 28, 2019

Had a very good experience at this dealership being young as I am and not having much credit history they worked with me very well and got me into a good reliable vehicle and gave me a good price on my trade More

by Matt
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Oct 29, 2019 -

Lucas Smith Chrysler Center responded

Hi Matt, Thank you for taking the time to write a review. We are beyond ecstatic to learn Pete and Doug were there to get you into a great vehicle. We hope you continue to love your brand new ride, and if there is anything else we can do for you please let us know.

October 24, 2019

Doug Marler our sales person provided excellent help! We are very grateful for the knowledge that Doug Marler provided us in our journey to purchase this 2019 2500 Ram truck. From the moment we introduce More

by mgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Forrester, Doug Marler
Oct 25, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the great review! We are so pleased to see that Doug's exceptional service made such a memorable impression on you! We truly appreciate your recommendation; congratulations on your new 2500 Ram!

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