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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

June 03, 2020

Great Group To Work With!!! Our purchase of our 2020 Jeep Cherokee Trail Hawk couldn't have gone smoother! A big thanks goes out to Pete Chinetti for making that possible. Most More

by gary&louanne
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Jun 04, 2020 -

Lucas Smith Chrysler Center responded

Gary & Louanne, thank you for taking the time to share your smooth car-buying experience with Pete! Congratulations on your new 2020 Jeep Cherokee Trail Hawk! We look forward to working with you again in the future.

June 02, 2020

great dealership staff was easy to work with, friendy and courteous. Doug worked with us to make it very easy to purchase a vehicle. The service was very profession More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na, Pete Chinetti, Doug Marler, Jessica Barnett
Jun 03, 2020 -

Lucas Smith Chrysler Center responded

Tim, Thank you for taking the time to share your thoughts about your experience. Congratulations on your vehicle! We're glad to know everything went well. Please do not hesitate to reach out if we can assist again with anything else.

May 18, 2020

Alex was outstanding with the help guiding me through the selection and process of my trade in and purchase of new 2020 Ram. Love the Ram truck! More

by Abadraptor
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
May 18, 2020 -

Lucas Smith Chrysler Center responded

Congratulations! We are thrilled that you are enjoying your 2020 RAM! Alex is definitely an incredible team member. Please feel free to reach out if we can help with anything else. We are here for you!

May 16, 2020

Great I had a good experience at this dealership. They didn’t pressure me at all and they was very competitive on the price. Only thing I wish during this p More

by Terry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
May 16, 2020 -

Lucas Smith Chrysler Center responded

Terry, Thank you for your overall positive feedback in regards to your shopping experience. Customer feedback is always important. If you'd like to discuss anything further, please feel free to give me a call. Best, Pete Chinetti Sales Manager 636-933-5000

April 27, 2020

Doug was great to work with. He was extremely professional and we had a wonderful buying experience. He returned all calls promptly and even delivered the truck to my home personally. More

by colleenmdavis
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Apr 27, 2020 -

Lucas Smith Chrysler Center responded

Colleen, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Doug. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

April 24, 2020

Another great experience My wife and I just purchased new vehicles from here (again) and couldn't be happier. They make our fourth and fifth, and the the team at Lucas Smith More

by cybershadow13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Rick Lucas
Apr 25, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the great review! We will be sure to thank Pete and Rick for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 21, 2020

Alex Griffin Alex and the whole team was awesome to work with in an unusual time. Really appreciate the above and beyond attitude that Alex embodied as our initia More

by GeneLohman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Apr 22, 2020 -

Lucas Smith Chrysler Center responded

We're so happy to find that you're loving your RAM. Congratulations, and thank you so much for your feedback for Alex and our team. Please do not hesitate to let us know if we can do anything else for you. We are here to help!

April 16, 2020

Pete,Obviously you are not looking for a long Pete, Obviously you are not looking for a long relationship with me. We had a $1000 discrepancy on the final price and you did nothing to rectify it More

by scpinkley
Recommend Dealer
No
Employees Worked With
Pete Chinetti
March 29, 2020

Awkard time to purchase vehicle, but Doug made it easy!! Doug was awesome! It was a different kind of purchase style for sure with COVID19, but Doug did a great job of taking care of us and making us feel co More

by dennis.spiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial lady, sorry don't remember name, she was , Doug Marler
Mar 29, 2020 -

Lucas Smith Chrysler Center responded

We're glad to know that working with Doug has been so awesome. Congratulations on your Journey! We always want to ensure the safety of our customers and employees. Let us know if we can assist you again with anything else. Our team is here to help!

March 29, 2020

Great Dealship Pete and the staff always takes great care of the wife & I! Purchased several vehicles from Lucas Smith over the years! FCA is being a little picky on More

by wfaries64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Mar 29, 2020 -

Lucas Smith Chrysler Center responded

It's wonderful to know of Pete's outstanding level of care throughout the years. We appreciate your business. Please let us know if we can do anything else for you. We are here to help and our team welcomes you again.

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