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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

July 03, 2020

As usual, LSD and Rick did not disappoint! I love my new Dodge Durango! I won’t go anywhere else to purchase our vehicles. Thank you once again! More

by happynow11
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Jul 04, 2020 -

Lucas Smith Chrysler Center responded

Congrats on your new Dodge Durango! We will be sure to thank Rick for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 01, 2020

Leased a Gladiator Overland from Lucas Smith Jeep Very Happy Alex very nice to work with very knowledgeable eager to please customer Pete bent over backwards to earn my business special thanks to Pete More

by larryshobe4
Recommend Dealer
Yes
Employees Worked With
Alex and Pete
Jul 02, 2020 -

Lucas Smith Chrysler Center responded

Larry, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Pete and congratulations on your new Gladiator Overland! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 01, 2020

New Chysler Pacifica My wife and I were in the market for a minivan, and our experience with Doug could not be better. Doug took the time to explain a lot of the features More

by Todd Harmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Jul 02, 2020 -

Lucas Smith Chrysler Center responded

Thank you, Todd! It has been a pleasure assisting you and your wife. Quality customer service is always our number one priority, and we're happy to learn that Doug met your expectations. Thank you again for choosing Lucas-Smith Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new van!

June 25, 2020

After spending 3 consecutive days at Lucas Smith trying to find the perfect SUV, they came through for the win! Brad went above and beyond to get me what I needed and on budget. I also very much appreciate More

by Storykid41
Recommend Dealer
Yes
Employees Worked With
Brad Smith. Jackie (financing)
Jun 26, 2020 -

Lucas Smith Chrysler Center responded

Congratulations on the perfect SUV! We're so happy to know that Brad and Jackie went above and beyond to ensure your satisfaction. Thank you for sharing! We look forward to any future business with you.

June 17, 2020

Wonderful price on new truck! Doug Marler (and Pete) great to work with. No pressure very relaxed transaction. Fairly painless as far as new truck purchases go, haha. More

by missritab59
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Jun 18, 2020 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your wonderful experience with Pete and Doug! Enjoy your new Truck! Please do not hesitate to reach out to us when we can work with you down the road!

June 12, 2020

I’ve been doing business since my first vehicle in 1984. Knowledgeable salespeople and no high-pressure sales. They’ve been in business for a long time for a reason. Dealership recommended. More

by djh58
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Jun 13, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the great review! We're so glad to see that our team's knowledge and expertise has led to your repeat business and recommendation! We look forward to working with you again.

June 07, 2020

Great/grateful experience in car buying! This is our second Jeep Wrangler and the buying experience was absolutely fantastic! Alex and Jackie mad the process so much easier than any previous More

by lenroe15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Alex Griffin
Jun 08, 2020 -

Lucas Smith Chrysler Center responded

Hi there, thank you so much for sharing your great shopping experience with us! Congratulations on your new Wrangler! We'll be sure to give your thanks to Alex and Jackie. We are here anytime you need help.

June 04, 2020

Welcome back! To be honest, I had no intention of buying a new vehicle, let alone buying from Lucas Smith. Sounds bad I know. A few years back I was looking at a n More

by Vance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Alex Griffin
Jun 05, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the wonderful review, Vance! We are so pleased to see that Alex and Jackie were able to turn your experience with us around. Congratulations on your surprise purchase; we hope you'll think of us again for any future automotive needs.

June 04, 2020

Never Better! Within the last 15+ years, I have purchased multiple vehicles from Lucas Smith! The things I love are the casual atmosphere, not pushy and allow you t More

by april_napier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Jun 05, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the positive review and rating! We are delighted to know that you are a loyal customer and that you enjoy our dealership! It is great that Pete was able to recently help you by being professional and accommodating! We look forward to any future visits!

June 03, 2020

Great Experience this is the first vehicle I bought from Lucas Smith. After being able to fill out some of the preliminary paperwork online, Doug made my visit fast a More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Jun 03, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the great review, Aaron! We will be sure to thank Doug for providing you with excellent service. We look forward to working with you again!

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