Lucas Smith Chrysler Center

Welcome back! To be honest, I had no intention of buying a new vehicle, let alone buying from Lucas Smith. Sounds bad I know. A few years back I was looking at a n To be honest, I had no intention of buying a new vehicle, let alone buying from Lucas Smith. Sounds bad I know. A few years back I was looking at a new Jeep at Lucas Smith...was quite interested in fact! The particular one I wanted sat directly in front of the dealership main window. I stopped by, tried to get in it and have a look, walked around it a few times, tried the doors again...no one tried to assist me. No one came out to ask if I needed help. I went inside and stood at the counter as a lady , head down typed and filed, never bothering to look up. I didn't want to interrupt, so I stood patiently. After at least 5 minutes someone walked out of an office, looked at me then continued walking into another office. Still I was ignored. After a few more minutes I said "Thanks for your time, I guess I will go buy a car somewhere else". I exited and a few days later bought a new .jeep elsewhere. As I said, it sounds bad... but it gets better. Less than 2 weeks ago with no intention of buying a new vehicle, my wife and I decided tomkill time by car shopping. Your selection of trucks was justvwhat so many other dealerships need! High end to ..affordably styled choices. I literally fell in love with a few you had on the lot! Enough to look into it. Believe me, I tried to find something similar online, but couldn't. Yeah, still feeling that bad blood... but when requesting information online I was surprised at the amount of help offered me! AGAIN! I wasn't looking to buy. I loved my former truck! But Alex is a wonderful salesman and incredibly helpful...even post purchase. I emailed that I would need to be convinced to buy a new truck and the Ram brand along with Alex did just that. Also, Jackie in financing was awesome as well! In the future I will not shy away from Lucas Smith. I have already been spreading good words about the dealership! Thanks to everyone there! Did I get enough for mybtrade in? Not really, but I understand how that works and its not entirely the dealership fault. More

Never Better! Within the last 15+ years, I have purchased multiple vehicles from Lucas Smith! The things I love are the casual atmosphere, not pushy and allow you t Within the last 15+ years, I have purchased multiple vehicles from Lucas Smith! The things I love are the casual atmosphere, not pushy and allow you to take your time when making a decision. I had the pleasure of working with Pete on this deal and he is A+++++! Super professional and accommodating! Will definitely purchase again and again! More

Great Group To Work With!!! Our purchase of our 2020 Jeep Cherokee Trail Hawk couldn't have gone smoother! A big thanks goes out to Pete Chinetti for making that possible. Most Our purchase of our 2020 Jeep Cherokee Trail Hawk couldn't have gone smoother! A big thanks goes out to Pete Chinetti for making that possible. Most Sincerely, Gary & Lou Anne More

great dealership staff was easy to work with, friendy and courteous. Doug worked with us to make it very easy to purchase a vehicle. The service was very profession staff was easy to work with, friendy and courteous. Doug worked with us to make it very easy to purchase a vehicle. The service was very professional More

Great Experience this is the first vehicle I bought from Lucas Smith. After being able to fill out some of the preliminary paperwork online, Doug made my visit fast a this is the first vehicle I bought from Lucas Smith. After being able to fill out some of the preliminary paperwork online, Doug made my visit fast and pleasant. I really appreciate it! More

Alex was outstanding with the help guiding me through the selection and process of my trade in and purchase of new 2020 Ram. Love the Ram truck! selection and process of my trade in and purchase of new 2020 Ram. Love the Ram truck! More

Great I had a good experience at this dealership. They didn’t pressure me at all and they was very competitive on the price. Only thing I wish during this p I had a good experience at this dealership. They didn’t pressure me at all and they was very competitive on the price. Only thing I wish during this pandemic is that they wore masks. More

Doug was great to work with. He was extremely professional and we had a wonderful buying experience. He returned all calls promptly and even delivered the truck to my home personally. professional and we had a wonderful buying experience. He returned all calls promptly and even delivered the truck to my home personally. More

Another great experience My wife and I just purchased new vehicles from here (again) and couldn't be happier. They make our fourth and fifth, and the the team at Lucas Smith My wife and I just purchased new vehicles from here (again) and couldn't be happier. They make our fourth and fifth, and the the team at Lucas Smith was amazing again. We told Pete Chinetti and Rick Lucas what we were looking for and they did a fantastic job of finding the vehicles that met our criteria. I really appreciate the communication via phone, e-mail and even text to keep in touch, especially now. Everything from getting the vehicles from other dealers to securing the financing well very smoothly. My wife and I really appreciate the effort by everyone involved. While we plan on keeping these vehicles for a long time, I am sure we will return to Lucas Smith for the next ones. More

Alex Griffin Alex and the whole team was awesome to work with in an unusual time. Really appreciate the above and beyond attitude that Alex embodied as our initia Alex and the whole team was awesome to work with in an unusual time. Really appreciate the above and beyond attitude that Alex embodied as our initial searches for my truck were difficult. Thanks Lucas-Smith Chrysler, the Ram Limited is amazing! More