
Lucas Smith Chrysler Center
Festus, MO
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Leased a Gladiator Overland from Lucas Smith Jeep Very Happy Alex very nice to work with very knowledgeable eager to please customer Pete bent over backwards to earn my business special thanks to Pete Happy Alex very nice to work with very knowledgeable eager to please customer Pete bent over backwards to earn my business special thanks to Pete for going above and beyond More
New Chysler Pacifica My wife and I were in the market for a minivan, and our experience with Doug could not be better. Doug took the time to explain a lot of the features My wife and I were in the market for a minivan, and our experience with Doug could not be better. Doug took the time to explain a lot of the features of the Pacifica to us, and when we made the decision to move forward was very responsive in getting all of the necessary paperwork going for financing. Due to the timing of when we got the car, finance was not available that weekend so we were going to do final paperwork the following Monday. In that timeframe we realized the van did not have the media package included, so when I came in on Monday I asked Doug a few questions around that package and another vehicle on the lot that had it included. Doug was incredibly helpful and reactive and we were able to work up a new deal/paperwork for the vehicle that had the media package included. Doug was far and above the best salesperson I've worked with when purchasing a new vehicle. He was flexible and friendly and answered all the questions we had about both the original and new vehicles, and was incredibly responsive when we changed directions on which vehicle we went for. More
After spending 3 consecutive days at Lucas Smith trying to find the perfect SUV, they came through for the win! Brad went above and beyond to get me what I needed and on budget. I also very much appreciate to find the perfect SUV, they came through for the win! Brad went above and beyond to get me what I needed and on budget. I also very much appreciated Jackie in financing taking her time to make sure I understood all my warranties and what I was paying for. There’s no doubt in my mind that I’ll be a returning customer for years to come. :) More
Wonderful price on new truck! Doug Marler (and Pete) great to work with. No pressure very relaxed transaction. Fairly painless as far as new truck purchases go, haha. great to work with. No pressure very relaxed transaction. Fairly painless as far as new truck purchases go, haha. More
I’ve been doing business since my first vehicle in 1984. Knowledgeable salespeople and no high-pressure sales. They’ve been in business for a long time for a reason. Dealership recommended. Knowledgeable salespeople and no high-pressure sales. They’ve been in business for a long time for a reason. Dealership recommended. More
Great/grateful experience in car buying! This is our second Jeep Wrangler and the buying experience was absolutely fantastic! Alex and Jackie mad the process so much easier than any previous This is our second Jeep Wrangler and the buying experience was absolutely fantastic! Alex and Jackie mad the process so much easier than any previous buying. Alex even managed to get me more on my trade in which cinched the deal. My initial contact was through the internet late on Thursday night. By 9:30 Friday morning, Alex had contacted me and we made arrangements to meet. That was that! We came home with our new Wrangler! Thank you Alex and Jackie! More
Welcome back! To be honest, I had no intention of buying a new vehicle, let alone buying from Lucas Smith. Sounds bad I know. A few years back I was looking at a n To be honest, I had no intention of buying a new vehicle, let alone buying from Lucas Smith. Sounds bad I know. A few years back I was looking at a new Jeep at Lucas Smith...was quite interested in fact! The particular one I wanted sat directly in front of the dealership main window. I stopped by, tried to get in it and have a look, walked around it a few times, tried the doors again...no one tried to assist me. No one came out to ask if I needed help. I went inside and stood at the counter as a lady , head down typed and filed, never bothering to look up. I didn't want to interrupt, so I stood patiently. After at least 5 minutes someone walked out of an office, looked at me then continued walking into another office. Still I was ignored. After a few more minutes I said "Thanks for your time, I guess I will go buy a car somewhere else". I exited and a few days later bought a new .jeep elsewhere. As I said, it sounds bad... but it gets better. Less than 2 weeks ago with no intention of buying a new vehicle, my wife and I decided tomkill time by car shopping. Your selection of trucks was justvwhat so many other dealerships need! High end to ..affordably styled choices. I literally fell in love with a few you had on the lot! Enough to look into it. Believe me, I tried to find something similar online, but couldn't. Yeah, still feeling that bad blood... but when requesting information online I was surprised at the amount of help offered me! AGAIN! I wasn't looking to buy. I loved my former truck! But Alex is a wonderful salesman and incredibly helpful...even post purchase. I emailed that I would need to be convinced to buy a new truck and the Ram brand along with Alex did just that. Also, Jackie in financing was awesome as well! In the future I will not shy away from Lucas Smith. I have already been spreading good words about the dealership! Thanks to everyone there! Did I get enough for mybtrade in? Not really, but I understand how that works and its not entirely the dealership fault. More
Never Better! Within the last 15+ years, I have purchased multiple vehicles from Lucas Smith! The things I love are the casual atmosphere, not pushy and allow you t Within the last 15+ years, I have purchased multiple vehicles from Lucas Smith! The things I love are the casual atmosphere, not pushy and allow you to take your time when making a decision. I had the pleasure of working with Pete on this deal and he is A+++++! Super professional and accommodating! Will definitely purchase again and again! More
Great Experience this is the first vehicle I bought from Lucas Smith. After being able to fill out some of the preliminary paperwork online, Doug made my visit fast a this is the first vehicle I bought from Lucas Smith. After being able to fill out some of the preliminary paperwork online, Doug made my visit fast and pleasant. I really appreciate it! More