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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

August 20, 2020

Easiest vehicle purchase of my life! Awesome team working at Lucas Smith. I’ll be back when I purchase my wife’s Jeep. Alex kept the process going had me out of there in a couple of hours! Great j More

by Jon
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Aug 20, 2020 -

Lucas Smith Chrysler Center responded

Jon, thanks for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

August 20, 2020

I always go to Lucas Smith first! Fast and reliable service, along with finding you the best option for your needs. I continue to work with them because of those reasons, appreciate the help! More

by Chrysler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Pete Chinetti
Aug 20, 2020 -

Lucas Smith Chrysler Center responded

Chrysler, thanks for taking the time to share your fast and reliable experience with Pete! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

August 12, 2020

First time Jeep buyer Rick Lucas was great to work with. We told him exactly what we were looking for and ended up with our first Jeep Cherokee. It was a good experience to More

by christopher.crafton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Aug 12, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us and with the help of Rick who was great to work with. We value your business and we look forward to any future visits!

August 12, 2020

Larry and I have found Rick and dealership to be very helpful and the service department is very cooperative when we need service. We recommend them when people ask us about buying a new car. More

by Larryfrances68
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Aug 12, 2020 -

Lucas Smith Chrysler Center responded

Congrats on your new car! We will be sure to thank Rick and the rest of the team for providing you with excellent service. We look forward to working with you again!

August 12, 2020

Is this a new beginning’ change is good ! Always hated going into a dealers den but today it was different’ Doug did a great job representing Lucas Smith dealership’ Today they put a seal coat More

by Matl4man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler, finance department, and service department guys’
Aug 13, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Doug who provided great customer service. We value your business and we are always here to help!

August 10, 2020

Made buying a jeep renegade really easy. Alex was great to work with. Not only did he work with me to get my jeep, but also I told him exactly what I wanted and went above and beyond to make More

by coleman_jenn40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Aug 10, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the wonderful review! Alex and Jackie were both happy to work with you in order for you to get your new ride. Congrats and enjoy!

July 30, 2020

Beautiful Used Jeep Trailhawk The entire team at Lucas Smith Jeep took great care of me. I searched a large region online to find a lightly used 4WD Jeep with the panoramic sunroo More

by RiverRatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Jul 31, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the outstanding review! We are so pleased to see that Pete and Doug went above and beyond in their service to you and made you completely comfortable with your new Jeep! Congratulations on your new Trailhawk; we wish you many happy adventures in it!

July 09, 2020

Alex was great to work with. Not only did he work with me to get me in the car I always wanted but the whole purchase was painless. It was the quickest I ever bought a new car! Big thanks to Jackie in finan More

by Meldina1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie , Alex Griffin
Jul 10, 2020 -

Lucas Smith Chrysler Center responded

Hi there, thank you so much for the wonderful feedback! Congratulations on your new car! We'll be sure to give your thanks to Alex and Jackie. We appreciate your business and hope to see you again soon!

July 08, 2020

Doug Marler was great to deal with in the purchase of our new Jeep Cherokee! Thank you Lucas Smith Chrysler Center for being so awesome! ⭐️⭐️⭐️⭐️⭐️ More

by Gary&Loretta
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Jul 08, 2020 -

Lucas Smith Chrysler Center responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Doug. We hope that you will visit us again in the future. Enjoy your Jeep!

July 07, 2020

Always a great experience working with Alex. This was my 3rd car I have bought from him. Thank you for making it a painless experience and getting the purchase done fast. More

by GoldsBrett
Recommend Dealer
Yes
Employees Worked With
Alex Griffin, Doug Marler
Jul 07, 2020 -

Lucas Smith Chrysler Center responded

We know the importance of having a great experience when purchasing a new vehicle. We're so glad that we lived up to your expectations and we'll give a shout out to Alex for his wonderful service! Thank you so much for your business.

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