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Lucas Smith Chrysler Center

Festus, MO

4.9
479 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 479 reviews

April 09, 2021

I found the perfect used car at Lucas-Smith. Everyone was friendly and helpful. I feel like they cared about my time and did their best to get me on the road in my new car as quickly as they could. I will us More

by kendall_gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Apr 10, 2021 -

Lucas Smith Chrysler Center responded

Thank you! We're extremely proud of our team and their efforts to ensure that you found the perfect car! Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us again for any of your vehicle needs!

April 05, 2021

Very friendly and responded quickly. Second time purchasing from this dealer and would definitely go back again. Thank you for being so accommodating to us. More

by JDSAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage
Apr 06, 2021 -

Lucas Smith Chrysler Center responded

Thanks for this excellent review, JD! Congratulations on your new 2nd ride! Please do not hesitate to reach out to us when we can work with you down the road at Lucas-Smith Chrysler Dodge Jeep Ram.

March 30, 2021

Chris was very helpful in finding us a new Wrangler. While it had more options than what we wanted, we're very pleased with the Jeep. More

by gmosley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage
Mar 31, 2021 -

Lucas Smith Chrysler Center responded

Hi! Thanks so much for your shout-out of our Sales Team at Lucas Smith Chrysler Center. Enjoy your new Jeep Wrangler!

March 27, 2021

Rick was awesome from the first initial call, until the purchase of my vehicle. Friendly staff. Was in and out with keys in hand. Thank you More

by RainKaprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Mar 28, 2021 -

Lucas Smith Chrysler Center responded

We are super lucky to have Rick on our team at Lucas-Smith Chrysler Dodge Jeep Ram. Thank you so much for taking a moment of your day to share your nice feedback, and we look forward to having you here again next time!

March 25, 2021

We drove from Jefferson City to look at and test drive the Jeep that I found online. It was well worth the drive! We could have gone to a local dealership that was much closer but I am very happy that we More

by Kamickey95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Mar 26, 2021 -

Lucas Smith Chrysler Center responded

Hi, Kamickey95! We're glad that your experience going out of your way to reach us turned out to be the best thing for you! Our Sales Team at Lucas Smith Chrysler Center believes that our customers are happier when they have more control over their choices. Thanks so much for your feedback and five star rating. We'll be waiting for you!

March 22, 2021

This is our first new car because we always felt like dealers were trying to get an advantage over us; not so with Doug Marler and Jackie Forrester. Doug was very candid and honest with me, no bull, just More

by farmernorb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas, Doug Marler
Mar 23, 2021 -

Lucas Smith Chrysler Center responded

It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Rick and Doug went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Lucas-Smith Chrysler Center.

March 18, 2021

I have used this dealership to purchase my vehicles since the late 1990's. I have always had a excellent experience when dealing with this dealership shen I have need a vehicle and for the service of the ve More

by tzoellner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage, , Rick Lucas
Mar 19, 2021 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your excellent car-buying experience with Rick and Chris! We hope you continue to love your new ride! We appreciate your positive feedback, and we look forward to working with you for years to come at Lucas-Smith Chrysler Dodge Jeep Ram.

March 17, 2021

Doug Marler and Jackie Forrester. were very professional and knowledgeable regarding the sale of my new 2021 Jeep Grand Cherokee. Will be sending future business his way. More

by Charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Forrester, Pete Chinetti, Doug Marler
Mar 18, 2021 -

Lucas Smith Chrysler Center responded

Hi Charlotte, thank you for the kind words! We're pleased to hear Doug and Jackie have given you excellent service. Congratulations on your new 2021 Jeep Grand Cherokee! We hope to work with you again.

March 08, 2021

I have bought several vehicles from Lucas Smith. I always go back because they are top notch! They are very respectable and I feel like a friend when I'm there. They are honest in the showroom and the servic More

by wfaries64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Mar 09, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us at Lucas-Smith Chrysler Dodge Jeep Ram. We value your business and we hope that you and your wife enjoy your Ram 2500!

March 06, 2021

Great experience! Lucas Smith went above and beyond to get my wife her new 2021 Pacifica. From start to finish the process was quick and easy, will definitely be going back again. More

by Gary.spisak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Mar 07, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the wonderful review, Gary! We are so pleased to see that your visit to Lucas-Smith Chrysler Dodge Jeep Ram went so smoothly. Congratulations to your wife on her new Chrysler Pacifica; please come back at any time!

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