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Lucas Smith Chrysler Center
Festus, MO
472 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 472 reviews
April 14, 2021
Pete and the Lucas Smith team were very helpful in my purchase of a Jeep Gladiator. I had a lot of questions and changes throughout the process and they remained patient, responsive, and overall very hel purchase of a Jeep Gladiator. I had a lot of questions and changes throughout the process and they remained patient, responsive, and overall very helpful. Pete has followed-up with me since the purchase and is continuing to answer my questions. More
by fouts47b
Employees Worked With
April 13, 2021
My salesmen Doug deserved 10 stars. Doug was a huge help when I recently purchased my new Jeep! He is very knowledgable about Jeeps and courteous of our time. We would recommend Doug and Lucas Smith Chrysle when I recently purchased my new Jeep! He is very knowledgable about Jeeps and courteous of our time. We would recommend Doug and Lucas Smith Chrysler Center to anyone. More
by knschwab7
Employees Worked With
Doug Marler
April 13, 2021
We have purchased two vehicles from Lucas Smith and have recommended two other family members who also bought vehicles from Lucas. Their entire staff is wonderful and very helpful! They are truly a no press recommended two other family members who also bought vehicles from Lucas. Their entire staff is wonderful and very helpful! They are truly a no pressure dealership! Doug specifically is one of the best salesmen I have ever met and will never pressure you! He is super knowledgeable and if you want something they don't have Doug and the other staff members will work hard to find what you want! More
by apatrick5915
Employees Worked With
Doug Marler
April 09, 2021
I found the perfect used car at Lucas-Smith. Everyone was friendly and helpful. I feel like they cared about my time and did their best to get me on the road in my new car as quickly as they could. I will us friendly and helpful. I feel like they cared about my time and did their best to get me on the road in my new car as quickly as they could. I will use them again in the future. More
by kendall_gilbert
April 05, 2021
Very friendly and responded quickly. Second time purchasing from this dealer and would definitely go back again. Thank you for being so accommodating to us. purchasing from this dealer and would definitely go back again. Thank you for being so accommodating to us. More
by JDSAMS
Employees Worked With
Chris Engelage
March 25, 2021
We drove from Jefferson City to look at and test drive the Jeep that I found online. It was well worth the drive! We could have gone to a local dealership that was much closer but I am very happy that we the Jeep that I found online. It was well worth the drive! We could have gone to a local dealership that was much closer but I am very happy that we didn’t. Doug was very helpful and professional, not pushy at all and very knowledgeable. The experience was non-stressful and very pleasant. We will buy from them again. More
by Kamickey95
March 22, 2021
This is our first new car because we always felt like dealers were trying to get an advantage over us; not so with Doug Marler and Jackie Forrester. Doug was very candid and honest with me, no bull, just dealers were trying to get an advantage over us; not so with Doug Marler and Jackie Forrester. Doug was very candid and honest with me, no bull, just told me the truth. Everything he told me was right on, no tricks or bait and switch, no pressure. I was pleased that Jackie confirmed everything Doug told me. I felt like they gave us a great and honest deal. When I picked up the title, I told them we would have to do this again. I found a dealer I can trust. More
by farmernorb
Employees Worked With
Rick Lucas, Doug Marler
March 18, 2021
I have used this dealership to purchase my vehicles since the late 1990's. I have always had a excellent experience when dealing with this dealership shen I have need a vehicle and for the service of the ve the late 1990's. I have always had a excellent experience when dealing with this dealership shen I have need a vehicle and for the service of the vehicles I have purchased. More
by tzoellner
Employees Worked With
Chris Engelage, , Rick Lucas
