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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

May 06, 2021

Went in and had my eyes on a new ram, had answers within a hour. Picked it up two days later after it was serviced. More

by Chance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
May 07, 2021 -

Lucas Smith Chrysler Center responded

Hi Chance, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear about your recent experience. Enjoy your new purchase. Thank you for choosing Lucas-Smith Chrysler Dodge Jeep Ram and we hope to see you again.

May 05, 2021

Amazing experience from front to back couldn't have asked for a better experience. Patti my sales person was awesome to work with. Thank you More

by dreamwinbig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti
May 06, 2021 -

Lucas Smith Chrysler Center responded

Hello there, Thank you kindly for your five star review. We are delighted that Patti provided you such a pleasant and positive experience. Thank you for choosing Lucas-Smith Chrysler Dodge Jeep Ram and we look forward to assisting again for any of your future automotive needs.

May 03, 2021

Patti was wonderful and she went out of her way to resolve an issue purchase the vehicle. We will be going back if we are in the market again in the future. More

by zachkisor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti
May 04, 2021 -

Lucas Smith Chrysler Center responded

Zach, Thank you for taking the time to share your feedback about your sales experience. I would appreciate the opportunity to learn more about the level of customer service received. Please call me about this when you get the chance. Best, Pete Chinetti Sales Manager 636-933-5000

April 29, 2021

Always a pleasure working with Doug and the Lucas Smith team. Very fast and efficient. I was in and out in no time at all with no problems. More

by GoldsBrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Apr 30, 2021 -

Lucas Smith Chrysler Center responded

Hi there, At Lucas Smith Chrysler Center we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted that Doug has been able to make this possible for you. Thank you for choosing Lucas Smith Chrysler Center and we endeavor to assist with all of your future automotive needs.

April 25, 2021

Rick was very pleasant and professional during the entire car buying experience. He showed me all the options and helped make the purchase very quick and easy. More

by Sharp8317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Apr 26, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the positive review and rating! We are happy to know that you had a great car-buying experience with us, and we hope that you will continue to visit us at Lucas-Smith Chrysler Dodge Jeep Ram!

April 24, 2021

Great buying experience!! I traveled over 350 miles to purchase my new truck and I would do it all over again!! The fastest I have ever got out the door! More

by Justincase9966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage, Pete Chinetti
Apr 26, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the positive feedback! We are delighted to know that you are happy with your car-buying experience, and we hope that you will continue to choose Lucas-Smith Chrysler Dodge Jeep Ram as your dealership!

April 14, 2021

Pete and the Lucas Smith team were very helpful in my purchase of a Jeep Gladiator. I had a lot of questions and changes throughout the process and they remained patient, responsive, and overall very hel More

by fouts47b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Apr 15, 2021 -

Lucas Smith Chrysler Center responded

Hi, thank you for taking the time to write a positive review! We are happy to hear Pete was able to help you find a great Jeep Gladiator and was able to make your overall experience at our dealership very helpful. If you ever need help with your new Jeep Gladiator, feel free to give us a call at Lucas-Smith Chrysler Dodge Jeep Ram.

April 13, 2021

We have purchased two vehicles from Lucas Smith and have recommended two other family members who also bought vehicles from Lucas. Their entire staff is wonderful and very helpful! They are truly a no press More

by apatrick5915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Apr 14, 2021 -

Lucas Smith Chrysler Center responded

Hi Patrick, thanks for the positive review! We can't tell you how nice it feels to hear that Doug went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicles!

April 13, 2021

My salesmen Doug deserved 10 stars. Doug was a huge help when I recently purchased my new Jeep! He is very knowledgable about Jeeps and courteous of our time. We would recommend Doug and Lucas Smith Chrysle More

by knschwab7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Apr 14, 2021 -

Lucas Smith Chrysler Center responded

Hi, thank you for taking the time to write a positive review! We're glad to hear Doug was able to help you find a great Jeep and was able to make your overall experience at our dealership outstanding. If you ever need help with your new Jeep, feel free to give us a call at Lucas Smith Chrysler Dodge Jeep Ram.

April 09, 2021

I found the perfect used car at Lucas-Smith. Everyone was friendly and helpful. I feel like they cared about my time and did their best to get me on the road in my new car as quickly as they could. I will us More

by kendall_gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Doug Marler
Apr 10, 2021 -

Lucas Smith Chrysler Center responded

Thank you! We're extremely proud of our team and their efforts to ensure that you found the perfect car! Customer satisfaction is what keeps us going and we hope that you visit us again soon. Please feel free to contact us again for any of your vehicle needs!

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