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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

June 17, 2021

Doug Marler was a fantastic salesman! He went above and beyond showing us our new jeep inside and out. He also helped with the upgrades we wanted and took the time to help us make sure it was exactly what More

by TheWhiteners
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Jun 18, 2021 -

Lucas Smith Chrysler Center responded

Thank you for sharing your feedback with us! We are thrilled to learn that your experience at Lucas-Smith Chrysler Dodge Jeep Ram was an outstanding one. Congratulations on your new Jeep; we welcome you back at any time.

May 31, 2021

Rick Lucas did a wonderful job ordering my truck. He made sure everything I needed in a truck was included in the order form. I’ve bought from Rick before and I’m sure I will do again. He’s honest, thoughtf More

by Hager1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Pete Chinetti, Rick Lucas
Jun 01, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the great review, Darrell! We are pleased to see that Rick and Jackie earned your loyal business and your kind words. Congratulations on your new truck; Lucas-Smith Chrysler Dodge Jeep Ram looks forward to working with you again.

May 30, 2021

Very friendly. I was taking my old car there to be serviced and never had and issue. That is why I chose to go with them for my new car. More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti, Pete Chinetti
May 31, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the five stars! Lucas Smith Chrysler Center appreciates your positive feedback and your business.

May 27, 2021

I was looking for a Jeep Wrangler and spoke to several dealerships when I went to Lucas Smith Chrysler the rest of the dealerships kept bombarding me with phone calls and texts and emails and I felt press More

by garygramling75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
May 28, 2021 -

Lucas Smith Chrysler Center responded

Hi Gary- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Pete went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Jeep Wrangler! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Lucas Smith Chrysler Dodge Jeep Ram.

May 20, 2021

Dealership showroom was very clean as was the work bays. Everyone was kind and courteous. Never felt pressured to make a purchase. Answered all of my questions. More

by Oldbinder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Pete Chinetti, Doug Marler
May 21, 2021 -

Lucas Smith Chrysler Center responded

Thank you so much for your positive comments about Lucas Smith Chrysler Center! Thank you so much again for your feedback! We hope you have a great day!

May 19, 2021

My husband had bought a jeep Wrangler from here and told me about a compass that he really liked. I set up an appointment to see the compass and I requested to work with Patti. She was wonderful and I'm so More

by Megan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti
May 20, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the positive feedback! We are happy to know that you and your husband had a good sales experience with us and with the help of our team, especially Patti. We value your business at Lucas-Smith Chrysler Dodge Jeep Ram, and we hope that you will continue to visit us! Enjoy your Jeep Compass!

May 14, 2021

Great to work with. Smoothest vehicle purchase I have ever had. I have already recommended them to a few people. Customer service at it best. More

by callowayins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Bright, Pete Chinetti
May 15, 2021 -

Lucas Smith Chrysler Center responded

Hi there, thank you so much for sharing your positive feedback about us here at Lucas Smith Chrysler Center. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

May 11, 2021

This was the most painless transaction I have ever had, Patti was awesome and easy to get along with. They gave me everything I ask for it was truly worth the drive up from cape. More

by kmruehling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti
May 12, 2021 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your awesome and painless sales experience with Patti! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Lucas-Smith Chrysler Dodge Jeep Ram.

May 10, 2021

Pete and Chris were awesome to work with. They are some of the best people I have dealt with when looking to buy a vehicle. I will be recommending to all friends and family. Thanks again! More

by Brendanboyer4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage, Pete Chinetti
May 12, 2021 -

Lucas Smith Chrysler Center responded

Brendan, thank you for taking the time to share your awesome experience with Pete and Chris! We appreciate your positive feedback and glowing recommendation. We are looking forward to working with you for years to come at Lucas-Smith Chrysler Dodge Jeep Ram.

May 06, 2021

Great experience! Everyone was very kind and Doug Marler was great! He was very knowledgeable, easy to work with, and very helpful! Wonderful experience! Thank you! More

by mhopkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler, Jessica Barnett
May 07, 2021 -

Lucas Smith Chrysler Center responded

Hi there, Thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Doug was helpful, easy to work with and very knowledgeable. Thank you for choosing Lucas-Smith Chrysler Dodge Jeep Ram and we hope to continue to assist with all of your future automotive needs.

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