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Lucas Smith Chrysler Center
Festus, MO
472 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 472 reviews
July 08, 2021
Wonderful dealership and staff! Chris always goes above and beyond. Will definitely continue doing business with Lucas Smith in the future! If you need a vehicle go see Chris! and beyond. Will definitely continue doing business with Lucas Smith in the future! If you need a vehicle go see Chris! More
by Jessica
Employees Worked With
Chris
June 24, 2021
My family has used Lucas Smith for years. Purchasing 6 vehicles through them. The salesman are cooperative. The financing department is efficient. I felt comfortable purchasing my vehicle through them. vehicles through them. The salesman are cooperative. The financing department is efficient. I felt comfortable purchasing my vehicle through them. More
by jessgraham87
Employees Worked With
June 22, 2021
From start to finish Doug was right there. I didn’t feel rushed or pushed into anything. The process was straight to the point and easy. Thank you!! rushed or pushed into anything. The process was straight to the point and easy. Thank you!! More
by a_jacks23
Employees Worked With
Doug Marler
June 16, 2021
Doug Marler was a fantastic salesman! He went above and beyond showing us our new jeep inside and out. He also helped with the upgrades we wanted and took the time to help us make sure it was exactly what beyond showing us our new jeep inside and out. He also helped with the upgrades we wanted and took the time to help us make sure it was exactly what we wanted. More
by TheWhiteners
Employees Worked With
Doug Marler
May 31, 2021
Rick Lucas did a wonderful job ordering my truck. He made sure everything I needed in a truck was included in the order form. I’ve bought from Rick before and I’m sure I will do again. He’s honest, thoughtf sure everything I needed in a truck was included in the order form. I’ve bought from Rick before and I’m sure I will do again. He’s honest, thoughtful, and very professional. Jackie in the finance office was also very knowledgeable and professional. She answered all my questions and concerns. I could not be more pleased with the entire purchase process form the whole Lucas Smith team. Darrell Hager More
by Hager1951
May 30, 2021
Very friendly. I was taking my old car there to be serviced and never had and issue. That is why I chose to go with them for my new car. serviced and never had and issue. That is why I chose to go with them for my new car. More
by Anonymous
May 27, 2021
I was looking for a Jeep Wrangler and spoke to several dealerships when I went to Lucas Smith Chrysler the rest of the dealerships kept bombarding me with phone calls and texts and emails and I felt press dealerships when I went to Lucas Smith Chrysler the rest of the dealerships kept bombarding me with phone calls and texts and emails and I felt pressured when I went to Lucas Smith they listen to me found out what I wanted there was no pressure I didn't feel rushed into buying anything and when the day came for me to pick up my Jeep the final price was exactly as was negotiated I did not have any last minute surprises so I would recommend Lucas Smith g to anyone looking to buy a Jeep Chrysler More
by garygramling75
Employees Worked With
May 20, 2021
Dealership showroom was very clean as was the work bays. Everyone was kind and courteous. Never felt pressured to make a purchase. Answered all of my questions. Everyone was kind and courteous. Never felt pressured to make a purchase. Answered all of my questions. More
by Oldbinder
May 19, 2021
My husband had bought a jeep Wrangler from here and told me about a compass that he really liked. I set up an appointment to see the compass and I requested to work with Patti. She was wonderful and I'm so me about a compass that he really liked. I set up an appointment to see the compass and I requested to work with Patti. She was wonderful and I'm so happy to have my new to me jeep compass!! Everyone here was super nice and very easy to work with! More
by Megan
Employees Worked With
Patti
