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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

August 05, 2021

Very friendly staff, easiest car buying experience I have ever had. Very happy with my purchase and my trade in was spot on with what I needed to take home my jeep. Will definitely go back!! More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lucas
Aug 06, 2021 -

Lucas Smith Chrysler Center responded

We are so pleased you enjoyed your visit to Lucas Smith Chrysler Dodge Jeep! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2021

This is my 5th vehicle that I’ve purchased from them. This is the only dealership for my family. Everyone there is friendly and courteous. If you need a great salesman just ask for Pete. More

by mbirney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Jul 29, 2021 -

Lucas Smith Chrysler Center responded

Hi there, Your review makes for wonderful reading. We are satisfied knowing that our team have consistently provided you a friendly and courteous experience. Enjoy your purchase and we appreciate your return business. Thank you for choosing Lucas Smith Chrysler Dodge Jeep and we look forward to your next visit.

July 22, 2021

We have purchased multiple cars through Lucas Smith and have always received top notch service from both the sales and service teams. The process has always been easy, quick, and painless. The trade in p More

by Amy Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Jul 23, 2021 -

Lucas Smith Chrysler Center responded

Hi Amy, Thank you for taking the time to give us your feedback. It is wonderful to know that our team have consistently provided you a top notch experience. We appreciate your kind words and know that at Lucas Smith Chrysler Dodge Jeep we are always happy to see you.

July 22, 2021

Doug did an amazing job on selling the 2021 ram 2500 Cummins. I didn’t fell pressured and he did not force anything, it felt natural! The whole process was just as smooth, never thought buying a new tru More

by Ezekiel.reeves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Jul 23, 2021 -

Lucas Smith Chrysler Center responded

Hi Ezekiel, Thank you for your positive review. We are pleased that our team did an amazing job in working with you and creating a pressure free environment. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Lucas Smith Chrysler Dodge Jeep and we look forward to working with you in the future.

July 17, 2021

I really enjoyed my buying experience at Lucas Smith. The salesman Chris Engelage was very nice and helpful. After I got the truck home, I realized the oil had not been changed. I called Chris and he checked More

by bwsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage
Jul 17, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the great review! We strive to provide a buying experience like yours to all our customers. We look forward to working with you in the future.

July 09, 2021

I took my car in with two working keys. After 2 weeks they “fixed”my car but said 1 key can’t be reprogrammed. I could buy a new key for $175 though. Them the service manager Rick said hd didn’t know if More

by Tiffanystreisel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Chinetti, Rick Lucas
Jul 17, 2021 -

Lucas Smith Chrysler Center responded

Tiffany, Thank you so much for sharing your review. I would appreciate the opportunity to address your feedback regarding your service experience here at Lucas-Smith Chrysler Dodge Jeep Ram. Please reach out to me so I can further address your feedback. Best regards, Pete Chinetti Sales Manager 636-933-5000

July 08, 2021

Wonderful dealership and staff! Chris always goes above and beyond. Will definitely continue doing business with Lucas Smith in the future! If you need a vehicle go see Chris! More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 09, 2021 -

Lucas Smith Chrysler Center responded

We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

June 24, 2021

My family has used Lucas Smith for years. Purchasing 6 vehicles through them. The salesman are cooperative. The financing department is efficient. I felt comfortable purchasing my vehicle through them. More

by jessgraham87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Jun 25, 2021 -

Lucas Smith Chrysler Center responded

Hi Jess, thank you for taking the time to write about your experience at our dealership. We're glad to hear you consistently leave our dealership pleased with the high level of customer service and attentiveness you received with Rose. We hope you and your husband continue to love your new Odyssey, and we look forward to working with you both in the future.

June 22, 2021

From start to finish Doug was right there. I didn’t feel rushed or pushed into anything. The process was straight to the point and easy. Thank you!! More

by a_jacks23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Jun 23, 2021 -

Lucas Smith Chrysler Center responded

Thank you for choosing Lucas Smith Chrysler Center! We are happy to know that our team provided you with an easy and straightforward process. We look forward to working with you again!

June 18, 2021

Did a good job and helped and if any road blocks happen did everything to fix them. Would shop here again and buy another vehicle. More

by dflaskamper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 19, 2021 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your car-buying experience with Chris! We hope you continue to enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Lucas Smith Chrysler Center.

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