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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

September 01, 2021

Chris Engelage helped us find the perfect car for our family. He was super easy going and beyond helpful with any questions we had. Would 100% recommend. More

by Krobison03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage
Sep 01, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the 5-stars. The team is glad your experience was beyond helpful. We hope to see you back at Lucas Smith Chrysler Dodge Jeep. Safe travels!

August 31, 2021

I just had an absolutely terrible experience with this dealership and would recommend finding a car elsewhere. The sales person sold the vehicle out from under us while we were working with them on a dea More

by BuyerBeware
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Pete Chinetti, Patti Bright
Sep 15, 2021 -

Lucas Smith Chrysler Center responded

Hello, We take your feedback seriously and are concerned to learn about your review of your sales experience. Please email me at your earliest convenience so we may discuss any of your concerns further. I appreciate your time. Sincerely, Pete Chinetti Sales Manager 636-933-5000

August 30, 2021

This is an A++ dealership. The best experience I have ever had in purchasing a new vehicle. Pete did a great job. The vehicle was a factory order. He kept me informed on when it was off the assembly l More

by Dexter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Aug 31, 2021 -

Lucas Smith Chrysler Center responded

Hi Dexter, Thank you for telling us about your best vehicle buying experience. We strive to create a customer driven experience, therefore we are pleased to know that our Sales Department were knowledgeable and informative. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Lucas Smith Chrysler Dodge Jeep.

August 26, 2021

We have purchased several vehicles from Lucas Smith. They are courteous, and professional. Everyone works to ensure you are happy with your experience. We highly recommend them. More

by 2BSYFAMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage
Aug 26, 2021 -

Lucas Smith Chrysler Center responded

We're happy to hear you had such a positive experience with Chris! Thanks again for taking the time to leave us this information about your recent visit. Enjoy your new ride!

August 24, 2021

Great place, good people. Reliable and trustworthy. Have bought many cars from them More

by MT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Bright, Pete Chinetti
Aug 24, 2021 -

Lucas Smith Chrysler Center responded

Thank you for the wonderful feedback! We are delighted to know that you enjoy our dealership, and we hope that you will continue to choose Lucas Smith Chrysler Dodge Jeep in the future!

August 22, 2021

Great customer service. Good salesman delivered as promised. Finance and paperwork went smoothly and quick. I had great overal experience. Doug was very professional and explained everything really we More

by Rand3002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Aug 22, 2021 -

Lucas Smith Chrysler Center responded

Our team always works hard to make your experience great! We appreciate your business and hope you'll stop by again soon!

August 16, 2021

Easy to work with and no pressure. Very knowledgeable. Doug spent a lot of time going over the features of our new vehicle and helped downloading the apps for our purchase. More

by Rlaiben1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Aug 17, 2021 -

Lucas Smith Chrysler Center responded

The team at Lucas Smith Chrysler Dodge Jeep appreciates the positive star rating and feedback. We look forward to future visits.

August 08, 2021

The salesperson was very friendly and there was not alot of pressure. They were helpful in finding buyer incentives. They answered our questions and were patient. More

by scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti
Aug 09, 2021 -

Lucas Smith Chrysler Center responded

Hi, Scott! The team at Lucas Smith Chrysler Dodge Jeep appreciates the 5-stars and feed back. We are glad your experience was friendly and helpful.

August 07, 2021

Friendly, knowledgeable staff! Buying a car is made easy here! More

by alk021095
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Aug 09, 2021 -

Lucas Smith Chrysler Center responded

The team at Lucas Smith Chrysler Dodge Jeep thanks you for the 5-stars and feedback. We look forward to future visits!

August 05, 2021

We have been buying our vehicles at Lucas Smith for 20+ years and this is our 6 vehicle . We have been treated very well over the years and we like that family feel ! The service department is the best ! More

by luann.lepp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch , Pete Chinetti, Rick Lucas
Aug 05, 2021 -

luann.lepp responded

Thank you Butch , Rich , Rick & Pete ! You guys all stepped up and helped us out. Thank you so much , Greg & Luann

Aug 06, 2021 -

Lucas Smith Chrysler Center responded

We're happy to learn you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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