Lucas Smith Chrysler Center
Festus, MO
Filter Reviews by Keyword
By Type
Showing 478 reviews
Always a great experience. We have purchased a few vehicles here and they alwasy go out of their way to help. Service dept is top notch as well vehicles here and they alwasy go out of their way to help. Service dept is top notch as well More
Our Sales Lady Patti Bright was fantastic. We changed our minds 3 times as to what type of vehicle we wanted. She was very patient, she didn't push us or make us feel as though we were wasting her time. She minds 3 times as to what type of vehicle we wanted. She was very patient, she didn't push us or make us feel as though we were wasting her time. She was extremely knowledgeable about the products. I would highly recommend her. More
Have give Lucas Smith Jeep a 1 because it will not allow a zero or negative number. My Son found a Jeep Wrangler here and called to get information, Sales Rep. talked to Sales Manager Pete, then advised my a zero or negative number. My Son found a Jeep Wrangler here and called to get information, Sales Rep. talked to Sales Manager Pete, then advised my Son that they would not sell him this Jeep because 1) he was going to pay cash and not finance through Chrysler, 2) he lived so far away that he would likely not get the vehicle serviced and repaired at their dealership, and 3) he did not have a trade in. They told him that if they sold him the vehicle, they would not have anything on the lot for people to see or drive if they came in. I called Pete later and basically was told the same, except, he told me with the shortage of vehicles and computer chips for new vehicles, it would be months for them to get another Wrangler on the lot to replace this one. I can not believe this experience and find it discriminatory . More
We have bought a few cars from different places, this most recent experience with Lucas Smith was one of the, if not the most efficient and fair process we have experienced. They treated us like we have most recent experience with Lucas Smith was one of the, if not the most efficient and fair process we have experienced. They treated us like we have been buying there for years. Great staff, knowledgable and helpful. No pressure. More
Doug Marler is really easy to work with and has great knowledge. Finance also had everything ready to go upon arrival so we were in and out quickly. knowledge. Finance also had everything ready to go upon arrival so we were in and out quickly. More
Brad Smith and the entire staff at Lucas Smith dodge are incredible to work with. They made my buying experience extremely seamless and easy. I get all my cars there and will continue to do so incredible to work with. They made my buying experience extremely seamless and easy. I get all my cars there and will continue to do so More