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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

November 30, 2021

The salesperson was very helpful explaining my new truck’s features and services. The entire ordering/buying experience was so simple. From the beginning all the way through financing where the exper More

by SouthlouE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
Nov 30, 2021 -

Lucas Smith Chrysler Center responded

Lucas Smith Chrysler Dodge Jeep appreciates the positive rating and review! We had a terrific time working with you and are so happy you had us be a part of this experience for you! Have a wonderful day and stay safe!

November 24, 2021

Pete and the team at Lucas Smith Chrysler were great to deal with on our new 2021 Jeep wrangler. Have bought cars for them before. They will continue to have our Business buying great cars and trucks. Than More

by Erichaas65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Pete Chinetti
Nov 25, 2021 -

Lucas Smith Chrysler Center responded

Congratulations on your 2021 Jeep Wrangler! We are so thrilled that we were able to help with your purchase. We always go the extra mile to provide the best deal and service to everyone who visits us. We appreciate you taking the time out to share your review. Thank you for trusting us with your business at Lucas Smith Chrysler Dodge Jeep.

Nov 26, 2021 -

Lucas Smith Chrysler Center responded

Congratulations on your 2021 Jeep Wrangler! We are so thrilled that we were able to help with your purchase. We always go the extra mile to provide the best deal and service to everyone who visits us. We appreciate you taking the time out to share your review. Thank you for trusting us with your business at Lucas Smith Chrysler Dodge Jeep.

Nov 27, 2021 -

Lucas Smith Chrysler Center responded

Congratulations on your 2021 Jeep Wrangler! We are so thrilled that we were able to help with your purchase. We always go the extra mile to provide the best deal and service to everyone who visits us. We appreciate you taking the time out to share your review. Thank you for trusting us with your business at Lucas Smith Chrysler Dodge Jeep.

Nov 28, 2021 -

Lucas Smith Chrysler Center responded

Congratulations on your 2021 Jeep Wrangler! We are so thrilled that we were able to help with your purchase. We always go the extra mile to provide the best deal and service to everyone who visits us. We appreciate you taking the time out to share your review. Thank you for trusting us with your business at Lucas Smith Chrysler Dodge Jeep.

November 24, 2021

I just purchased my second vehicle from Lucas Smith with Pete Chinetti and I couldn't be happier. All of the staff from the sales floor to finance and the service department are professional, courteous, kin More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Nov 29, 2021 -

Lucas Smith Chrysler Center responded

Lucas Smith Chrysler Dodge Jeep thanks you for the 5-stars and feedback. The team is glad your experience was a great one. We look forward to future visits. Safe travels in your new ride!

November 22, 2021

We just purchased our second vehicle from Lucas Smith. All of the staff from sales, finance and service are professional, courteous and respectful. We will continue to support this locally owned and oper More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Nov 22, 2021 -

Lucas Smith Chrysler Center responded

Stephanie, thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your second new vehicle, and should you ever have any questions, please don't hesitate to ask.

November 19, 2021

I am always happy with the service I receive from Lucas Smith and I would recommend them to my friends and family. More

by mikecpat
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
Nov 19, 2021 -

Lucas Smith Chrysler Center responded

Lucas Smith Chrysler Dodge Jeep thanks you for the five-stars, We're glad everything went well!

November 13, 2021

Everyone was extremely polite and egar to help. Upon taking possession, the Sales Manager explained everything in detail. More

by Citysergeant
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Chris Engelage
Nov 15, 2021 -

Lucas Smith Chrysler Center responded

Hello! Lucas Smith Chrysler Dodge Jeep appreciates your business and we are pleased that our Sales Team provided you with friendly and professional service. Thank you for your feedback and we look forward to seeing you again in the future.

November 13, 2021

I am a return customer to Lucas Smith, mainly because I like the people who work there. They have all been helpful, knowledgeable, friendly, and personable. The receptionist, Carol, is awesome. Rick Luca More

by deej200858
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol and the lady who went through the paperwork ( sorry, I can’t recall her name., Rick Lucas
Nov 14, 2021 -

Lucas Smith Chrysler Center responded

We are so pleased to read your amazing review for us here at Lucas Smith Chrysler Dodge Jeep. Our Sales Team always goes above and beyond for our customers. We value your business and thank you for being a loyal customer.

November 13, 2021

Doug Marler was an outstanding person to work with. He was an excellent communicator and worked with my busy schedule. Without his assistance and willingness to deliver, I would have searched for a deale More

by Joe G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete and Jackie, Doug Marler
Nov 13, 2021 -

Joe G responded

Thank you for my buying experience! Great Customer Service!

Nov 15, 2021 -

Lucas Smith Chrysler Center responded

Joe, Thank you for taking the time to share your positive feedback! We strive here at Lucas Smith Chrysler Dodge Jeep to ensure all of our guests leave satisfied with their experience, and we are happy to learn that's exactly how you feel. Please feel free to reach out for any future automotive assistance.

November 08, 2021

Doug did a great job keeping me up to date on my build. Once the truck arrived he made sure everything was I had ordered and walked me through all the new options I would now have to enjoy and experience w More

by Sjberg321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Dec 05, 2021 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to share your positive experience working with our team at Lucas Smith Chrysler Dodge Jeep for your new truck. Congratulations and happy driving!

October 31, 2021

This is my third Ram truck I have purchased from Lucas Smith. Two of them the salesperson was Chris Engelage and my experience with him has been outstanding. The maintenance department is highly efficien More

by rrhoog55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Engelage
Nov 01, 2021 -

Lucas Smith Chrysler Center responded

Hi there, We appreciate your return business. It pleases us to know that our Sales Department provided you an amazing experience. We hope that you enjoy your Ram and thank you for choosing Lucas Smith Chrysler Dodge Jeep. Don't hesitate to reach out if there is anything else we can do.

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