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Lucas Smith Chrysler Center
Festus, MO
472 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 472 reviews
December 18, 2021
Chris is a top notch salesman! I had wonderful service! He made everything easy and smooth! He was so quick and efficient and handling all my questions. The best car purchase I’ve ever experienced! He put He made everything easy and smooth! He was so quick and efficient and handling all my questions. The best car purchase I’ve ever experienced! He put the bow on the top! Fabulous experience and Highly recommend Chris E at Lucas-Smith!!! More
by Lisa Gansnser
December 01, 2021
Pete was great! He made the process easy and convenient! I love my new Jeep! I love my new Jeep! More
by Aliciakallal
Employees Worked With
November 29, 2021
The salesperson was very helpful explaining my new truck’s features and services. The entire ordering/buying experience was so simple. From the beginning all the way through financing where the exper truck’s features and services. The entire ordering/buying experience was so simple. From the beginning all the way through financing where the experts showed me how to save money on the loan. More
by SouthlouE
Employees Worked With
Other Employees :
Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
November 24, 2021
Pete and the team at Lucas Smith Chrysler were great to deal with on our new 2021 Jeep wrangler. Have bought cars for them before. They will continue to have our Business buying great cars and trucks. Than deal with on our new 2021 Jeep wrangler. Have bought cars for them before. They will continue to have our Business buying great cars and trucks. Thanks Pete. More
by Erichaas65
November 24, 2021
I just purchased my second vehicle from Lucas Smith with Pete Chinetti and I couldn't be happier. All of the staff from the sales floor to finance and the service department are professional, courteous, kin Pete Chinetti and I couldn't be happier. All of the staff from the sales floor to finance and the service department are professional, courteous, kind and respectful. I highly recommend Lucas Smith and Pete Chinetti for my family and friends as well as yours. More
by Stephanie
Employees Worked With
November 21, 2021
We just purchased our second vehicle from Lucas Smith. All of the staff from sales, finance and service are professional, courteous and respectful. We will continue to support this locally owned and oper All of the staff from sales, finance and service are professional, courteous and respectful. We will continue to support this locally owned and operated dealership. More
by Stephanie
Employees Worked With
November 19, 2021
I am always happy with the service I receive from Lucas Smith and I would recommend them to my friends and family. Smith and I would recommend them to my friends and family. More
by mikecpat
Employees Worked With
Other Employees :
Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
November 13, 2021
Everyone was extremely polite and egar to help. Upon taking possession, the Sales Manager explained everything in detail. taking possession, the Sales Manager explained everything in detail. More
by Citysergeant
