Lucas Smith Chrysler Center
Festus, MO
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We really like going to Lucas Smith, we always feel welcomed and valued by all of the people there. They always make us feel like we are their most important customer. welcomed and valued by all of the people there. They always make us feel like we are their most important customer. More
Lucas Smith Dealership's staff was wonderful to deal with. In particular, our salesman Chris Engelage, Manager Pete Chinetti and Jackie in the finance department. They went above and beyond to find the with. In particular, our salesman Chris Engelage, Manager Pete Chinetti and Jackie in the finance department. They went above and beyond to find the perfect car for us, have it ready when we wanted to pick it up, and took their time explaining everything to us. There was no pressure for us to buy an extended warranty or anything else that we didn't feel that we needed at that time. In the next few years we plan to purchase another Jeep and will definitely return to Lucas Smith. More
From the moment I first began talking to Doug, I knew we would be in good hands. I felt he had our best interests at heart… that he wasn’t just in it to “make a sale.” That is what set him apart from other would be in good hands. I felt he had our best interests at heart… that he wasn’t just in it to “make a sale.” That is what set him apart from other salespeople and dealerships that we had gone to. We couldn’t be more pleased with our experience at Lucas-Smith! More
This dealership is friendly and cheerful. The experience was different in that we did not see an actual car. We chose all the details from virtual models. I wanted a black color and that seem The experience was different in that we did not see an actual car. We chose all the details from virtual models. I wanted a black color and that seemed to come with black interior and black wheels. Changing combinations ran the price up. We waited about 14 weeks for the car to be built. This is the first new car my husband and I have bought together in our 48 years of marriage. We were pretty excited. The business end of the purchase took about two hours. The representative was very pleasant. I was a little disappointed that my beautiful new car had mud in the interior that I asked to be wiped out. I expected my new 40,000$ car to be pristine. We did receive a quick overview of the workings of the car. An invitation to call them with questions was offered. It was a nice experience for us . The car is lovely. Though I am teased about owning a mafia car. More
Dealership was very professional and everyone was very friendly. I am very confident that I will be very happy with my new truck. friendly. I am very confident that I will be very happy with my new truck. More
Chris Engelage is EXCEPTIONAL! He was so patient with me as I can be very complicated. He got me into the exact jeep I wanted ! His salesman performance is stellar! He kept in to He was so patient with me as I can be very complicated. He got me into the exact jeep I wanted ! His salesman performance is stellar! He kept in touch with me , never kept me hanging . I told him what I wanted & the price range and he was on it immediately ! He was not pushy he was very patient and considerate . I will recommend him to anyone. I can not thank him enough!! Financing , Was excellent! Thanks to Jackie as well for her outstanding performance in the finance dept! 100% all across the board!!!! More
Great sales staff, responsive to onsite visits or phone calls, kept me totally up to date through texting on the status of my vehicle order. I have bought every one of my Ram trucks from this dealership an calls, kept me totally up to date through texting on the status of my vehicle order. I have bought every one of my Ram trucks from this dealership and will continue to do so. More