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Lucas Smith Chrysler Center

Festus, MO

4.9
478 Reviews

1600 Parkway W

Festus, MO

63028

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Showing 478 reviews

April 13, 2022

We really like going to Lucas Smith, we always feel welcomed and valued by all of the people there. They always make us feel like we are their most important customer. More

by davearnold95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Apr 14, 2022 -

Lucas Smith Chrysler Center responded

Hi Dave, we strive for a high level of customer satisfaction in all aspects of our dealership here at Lucas Smith Chrysler Dodge Jeep. Reviews like yours help us to continually improve to be the best.

April 13, 2022

Lucas Smith Dealership's staff was wonderful to deal with. In particular, our salesman Chris Engelage, Manager Pete Chinetti and Jackie in the finance department. They went above and beyond to find the More

by Mikki S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, Pete Chinetti, Chris Engelage
Apr 14, 2022 -

Lucas Smith Chrysler Center responded

Mikki, thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Lucas Smith Chrysler Dodge Jeep! We hope you continue to choose us for all your automotive needs! Take care!

April 09, 2022

Lucas Smith was great to work with. Friendly Employees , no pressure and good selection even with chip shortage More

by Mike.buehler
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Apr 10, 2022 -

Lucas Smith Chrysler Center responded

Mike.buehler, We are grateful for you leaving us a positive review and feedback about your experience with our dealership. It means a lot to us and if you need any other assistance from us, please feel free to come by or call! Have a great day. All the best, Lucas Smith Chrysler Dodge Jeep

April 07, 2022

From the moment I first began talking to Doug, I knew we would be in good hands. I felt he had our best interests at heart… that he wasn’t just in it to “make a sale.” That is what set him apart from other More

by Christined817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Marler
Apr 07, 2022 -

Lucas Smith Chrysler Center responded

We are so grateful for your pleasant feedback and we are happy to learn our Sales Team provided you with a great experience. We value your business with Lucas Smith Chrysler Dodge Jeep and we look forward to working with you again in the future.

April 06, 2022

This dealership is friendly and cheerful. The experience was different in that we did not see an actual car. We chose all the details from virtual models. I wanted a black color and that seem More

by Conniejlohse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
Apr 07, 2022 -

Lucas Smith Chrysler Center responded

Congratulations to you and your husband on your first new car purchase in 48 years. Thank you for your high star rating and we are happy to see that your experience with our team here at Lucas Smith Chrysler Dodge Jeep was nice. We strive to deliver a great experience to all of our valued customers. Please do not hesitate to contact us if you have any questions.

April 06, 2022

It was a pleasure dealing with you guys. Done the deal over the phone got in and out with no hassle More

by Christopher.stinnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Bright
Apr 06, 2022 -

Lucas Smith Chrysler Center responded

Thank you for your positive review. It is fantastic to know that our Sales Department could meet your expectations. Thank you for choosing Lucas Smith Chrysler Dodge Jeep, and we look forward to your next visit. Pete Chinetti Sales Manager 636-933-5000

April 06, 2022

Dealership was very professional and everyone was very friendly. I am very confident that I will be very happy with my new truck. More

by TRKraus123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Adkins, Pete Chinetti, Rick Lucas, Doug Marler, Patti Bright, Chris Engelage
Apr 06, 2022 -

Lucas Smith Chrysler Center responded

Thank you for the excellent review! Congratulations on your new truck! Don't hesitate to reach out to us when we can work with you down the road at Lucas Smith Chrysler Dodge Jeep.

April 04, 2022

tookthe time to make sure I knew all the special perks in this vehicle.Did not rush me or pressure me. More

by kayjimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Chris Engelage
Apr 04, 2022 -

Lucas Smith Chrysler Center responded

We appreciate your five-star review for our team here at Lucas Smith Chrysler Dodge Jeep.

March 31, 2022

Chris Engelage is EXCEPTIONAL! He was so patient with me as I can be very complicated. He got me into the exact jeep I wanted ! His salesman performance is stellar! He kept in to More

by leslie Harmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, finance dept, Chris Engelage
Mar 31, 2022 -

leslie Harmon responded

Top knotch car dealership !

March 22, 2022

Great sales staff, responsive to onsite visits or phone calls, kept me totally up to date through texting on the status of my vehicle order. I have bought every one of my Ram trucks from this dealership an More

by swilliams.996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti, Patti Bright
Mar 22, 2022 -

Lucas Smith Chrysler Center responded

Thank you for taking the time to leave a review for us at Lucas Smith Chrysler Dodge Jeep. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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