Lucas Smith Chrysler Center
Festus, MO
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 472 reviews
Dealership was very professional and everyone was very friendly. I am very confident that I will be very happy with my new truck. friendly. I am very confident that I will be very happy with my new truck. More
tookthe time to make sure I knew all the special perks in this vehicle.Did not rush me or pressure me. this vehicle.Did not rush me or pressure me. More
Chris Engelage is EXCEPTIONAL! He was so patient with me as I can be very complicated. He got me into the exact jeep I wanted ! His salesman performance is stellar! He kept in to He was so patient with me as I can be very complicated. He got me into the exact jeep I wanted ! His salesman performance is stellar! He kept in touch with me , never kept me hanging . I told him what I wanted & the price range and he was on it immediately ! He was not pushy he was very patient and considerate . I will recommend him to anyone. I can not thank him enough!! Financing , Was excellent! Thanks to Jackie as well for her outstanding performance in the finance dept! 100% all across the board!!!! More
Great sales staff, responsive to onsite visits or phone calls, kept me totally up to date through texting on the status of my vehicle order. I have bought every one of my Ram trucks from this dealership an calls, kept me totally up to date through texting on the status of my vehicle order. I have bought every one of my Ram trucks from this dealership and will continue to do so. More
I only have positive things to say about our experience. Doug Marler was very attentive to our needs. Listened to our concerns, fixed some minor problems on the car, and had it ready on the day we agreed. J Doug Marler was very attentive to our needs. Listened to our concerns, fixed some minor problems on the car, and had it ready on the day we agreed. Jackie Forrester navigated us through all the paperwork and the entire process couldn’t have been better. More
I have bought several vehicles in the last 9 years, but none have been from a dealership. The service from the dealership, most notably, my salesman, Doug Marler, made me recall what I was missing, by not none have been from a dealership. The service from the dealership, most notably, my salesman, Doug Marler, made me recall what I was missing, by not using a dealership. The vehicle I was determined to have, had to be ordered. This was a 4 month process and Doug kept me informed through the whole process. When I picked the car up, Doug spent a lot of time with me, teaching me the technical capabilities of this vehicles. He did his best, but I'm sure I will have trouble remembering it all. Doug assured me that would not be a problem. He told me to " just stop by and I will teach you how to fix what you're not happy with." I hope he doesn't regret that offer! Any more vehicles....I will go back to Lucas-Smith, and Doug Marler. More
This is my 6th vehicle that I have bought from this dealership. I have never been disappointed with the service that I receive each and every time. Everyone is welcoming from the moment you walk in the dealership. I have never been disappointed with the service that I receive each and every time. Everyone is welcoming from the moment you walk in the door, during your whole visit, and up through your departure. There’s no other dealership for my family. I recommend Lucas-Smith to everyone and I tell them to ask for Pete. More
Doug was amazing to work with. He was straight forward with everything and kept the buying process smooth and easy. Thank you for everything. I highly recommend buying a vehicle from here. Very friendly a with everything and kept the buying process smooth and easy. Thank you for everything. I highly recommend buying a vehicle from here. Very friendly and honest. More
This dealership was very relaxed with no high pressure sales tactics. Our salesman Chris Engelage was professional and very knowledgeable on the features of our new truck. I would recommend this dealershi sales tactics. Our salesman Chris Engelage was professional and very knowledgeable on the features of our new truck. I would recommend this dealership for any future purchases. More
Our sales person, Patti Bright, was absolutely amazing! She was warm, friendly, no pressure, excited about her job, and even played with my kids during the whole process which as you know, does take some t She was warm, friendly, no pressure, excited about her job, and even played with my kids during the whole process which as you know, does take some time. However, the lady that was getting us our rate and all the financially details in order was very brusk and rude. After she finally got us a deal we could agree too, she then warmed up and became much more pleasant. She honestly almost lost this sale for Patti. Although we had been enjoying our time there with her and were excited about our potential new purchase, I was fully ready to walk after that other woman approached us in the manner she did, regardless of the offer she was going to be able to get us. Patti SAVED this sale and I’m sure she has saved several before us and will continue to long after. She is amazing and I honestly feel like she is apart of the family. Thus, making me feel that Lucas-Smith is apart of our family now. THANK PATTI. She deserves all the praise and a raise. More