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Lucas Smith Chrysler Center
Festus, MO
471 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 471 reviews
October 21, 2024
Brad went above and beyond to make sure that I had plenty of time to test drive and make sure that I was comfortable with the vehicle. Then after the purchase, he spent a lot of time explaining and setting of time to test drive and make sure that I was comfortable with the vehicle. Then after the purchase, he spent a lot of time explaining and setting up the apps making sure that I understood the function of each and how it worked. A great experience and an enjoyable day buying a Jeep Compass. More
by Major
Employees Worked With
Brad Smith
October 18, 2024
Zach was veru helpful and knowledgeable about car and features it has. On the other side application for loan was not very clear. Warranty was added without explaining that it is optional. Overall ok exp features it has. On the other side application for loan was not very clear. Warranty was added without explaining that it is optional. Overall ok experience. More
by sltrifun
Employees Worked With
Zach
October 15, 2024
Very pleasant. Sales staff went well. No high pressure sales. Will recommend Lucas-Smith to my friends. Sales staff went well. No high pressure sales. Will recommend Lucas-Smith to my friends. More
by Robertmontgomery4070
Employees Worked With
October 14, 2024
Lucas Smith’s team of professionals work hard to help meet your needs and will put you in the vehicle you’re searching for. Whether it’s leasing or buying your vehicle outright, Lucas Smith Chrysler Cen meet your needs and will put you in the vehicle you’re searching for. Whether it’s leasing or buying your vehicle outright, Lucas Smith Chrysler Center will work to earn your trust and business. More
by Bill Novak
October 07, 2024
sales manager pete was knowledgeable and helpful and speedy with my purchase of ram pickup he has won my business speedy with my purchase of ram pickup he has won my business More
by lonzojr
Employees Worked With
October 05, 2024
Best experience I’ve had buying a vehicle. I was by myself and they treated me respect. Gave me a very fair price for my trade in. Will definitely buy there again. I was by myself and they treated me respect. Gave me a very fair price for my trade in. Will definitely buy there again. More
by Jeter2klc
Employees Worked With
Zack Stevens
September 13, 2024
Made the buying process very easy, no sales pressure. Shawn was a big help guiding me through the vehicle choices. They were very up front through the entire process. Shawn was a big help guiding me through the vehicle choices. They were very up front through the entire process. More
by dasmwv
Employees Worked With
September 06, 2024
We have purchased several vehicles here, always a pleasure to buy and use service department pleasure to buy and use service department More
by Patricklself2
Employees Worked With
August 01, 2024
My whole experience at this dealer was very easy. Everyone was friendly and helpful. My sales person was very knowledgeable and took time to go over the entire vehicle and the technology. He made sur Everyone was friendly and helpful. My sales person was very knowledgeable and took time to go over the entire vehicle and the technology. He made sure I was comfortable and got exactly what I wanted. He even had to look at different dealers for the specific car I wanted. the loan specialist was so easy to work with. Everyone at the dealer was super easy to talk to and answered all of my questions. I did not feel pressured at all. This was honestly the best car buying experience I have ever had. I have no complaints and will highly recommend this dealer to others. More
by Christina Luksza
Employees Worked With
Other Employees :
don't remember name, but she was our loan specialist- 5 stars
