Lucas Honda of Jacksonville

******BEWARE OF PROMISSORY NOTE DOCUMENT****** I found a car at Lucas Honda of Jacksonville I liked and told them I was pre-approved for a loan at my credit union. We began the process of completi I found a car at Lucas Honda of Jacksonville I liked and told them I was pre-approved for a loan at my credit union. We began the process of completing paperwork to purchase the car afterwards I contacted my credit union for their final approval. My credit union denied the loan approval because they indicated that the car was over-valued and they were only going to approve the MSRP. The difference in price between the sticker price and the MSRP was approximately $2,000. Lucas Honda would not budge from their sticker price so I decided to check with Duval Honda to see if they had the same car. They had the same car and were ok with selling the car for the MSRP that my credit union would allow. We closed on the car at Duval Honda. In the meantime Lucas Honda was irate and informed me that I owed them $1,000 for signing their Promissory Note document stating (in so many words) I agreed to purchase the car for the sticker price when I told them several times I was pre-approved by my credit union. I recently received documents from their attorney suing me for $1,000 plus $295 attorney fees. Beware of signing any and all documents when doing business with Lucas Honda and preferably consider Duval Honda as they have better pricing and deals. More

Honda at it's best The greeting was wonderful esp for men to be busy early in the am. The environment was professional & there staff very warm. The wait time was a bit l The greeting was wonderful esp for men to be busy early in the am. The environment was professional & there staff very warm. The wait time was a bit long but the waiting room kept me pretty busy with tv, coffee, popcorn & treats.. I def wouldn't go to any other honda. I drive to the Avenues all the time. More

Oil change Excellent service right from start to finish. John explained every detail to me and delivery is always on time. This is the best Honda service in Jack Excellent service right from start to finish. John explained every detail to me and delivery is always on time. This is the best Honda service in Jacksonville. Well done!!! More

Exceptional Service This dealership always provides exceptional service. I bought my car from them and don't trust anyone else make repairs on it. I recomended all of my This dealership always provides exceptional service. I bought my car from them and don't trust anyone else make repairs on it. I recomended all of my friends to use this service department. More

New Car Purchase Overall, excellent service from Jim MacDonald. He is the epitome of what salesmanship should be. Answers questions, WHEN asked, Very knowledgeable o Overall, excellent service from Jim MacDonald. He is the epitome of what salesmanship should be. Answers questions, WHEN asked, Very knowledgeable of the product and delivers what he promises. If anyone asks me I will definitely send them to him. More

See our review below It is so nice to fully trust a service department and there is none better than Lucas Honda. We have been customers going on 30 years and would not t It is so nice to fully trust a service department and there is none better than Lucas Honda. We have been customers going on 30 years and would not think of going anywhere else. Scott Adams is the #1 service writer in our opinion. Thank you for the satisfied experience we always leave with after work is completed. More

Great experience every time with Lucas Honda It's nice to be able to trust where I take my car! I compared the estimate from Lucas Honda to fix my AC and replace the timing belt/water pump to RP It's nice to be able to trust where I take my car! I compared the estimate from Lucas Honda to fix my AC and replace the timing belt/water pump to RPM in San Marco and Lucas Honda was much less expensive! Plus they gave me a loaner car while they were working on my Odyssey. Very nice staff! I also love that they clean my car. More

Oil change service Easy to get an appointment. Reasonable prices. Quick work and they clean vehicle upon completion of service visit. Plus they have an area for t Easy to get an appointment. Reasonable prices. Quick work and they clean vehicle upon completion of service visit. Plus they have an area for the kids to play and free wifi to entertain them. More

Service Experience was always great! Service was perform in a appropriate period of time and Pam is always a pleasure to talk to and very professional! Experience was always great! Service was perform in a appropriate period of time and Pam is always a pleasure to talk to and very professional! More

Buying a 2014 Honda CRV After test driving several brands of 2014 SUV's in the 23k to 25k price range, I liked what the Honda CRV had to offer the best. The Honda CRV h After test driving several brands of 2014 SUV's in the 23k to 25k price range, I liked what the Honda CRV had to offer the best. The Honda CRV had the most room in the back seat. The basic LX model comes with attractive, comfortable cloth seats. After driving a subcompact car I appreciate the back up camera that also comes with the LX. The white pearl color comes in metallic paint that really gives it an opulent look while contrasting the black trim and silver rims. Other surprises in the LX included the fold down flat seats with one pull, the bluetooth phone, and steering mounted radio controls. With the gear shift mounted just below the dash means I can grab my drink without having to reach around the shifter. I like the storage bin between the front seats - large and accessible. The speedometer is centered for easy viewing through the steering wheel. It handles very nice on the highway. I only wish the taillights did not go all the way to the roof line as it gives it more of a station wagon look. Aside from that the 2014 Honda CRV still looks great and it is an improvement over the previous years CRVs. Now that I had decided what car I wanted I needed to find a dealership. The local used car dealerships wanted almost as much for their used 2013 Honda CRVs than a new one. I went to the local dealership and they were priced way over the factory recommended MSRP. Not only were they very pressuring but were condescending as well. My friend Tom Strother, a regular customer at Lucas, recommended that I talk to Jim McDonald. Jim was very professional and non-pressuring. We worked out a deal for a 2014 Honda CRV over the phone within a couple of minutes. He said that I would be driving off the dealership (after paper work) in a shorter time it took me to drive there from Gainesville. He was right! Overall, I got a very fair market price for the 2014 Honda CRV and I still feel the same way. Thanks Jim. I financed the car through Honda and received the same well mannered, non-pressuring interaction with "Jim in finance." I had such a good experience at Lucas Honda that before I left I splurged and bought the all-weather mats from Ben (Parts Department). Again, good service. Thanks Ben. I would not hesitate to put Jim McDonald and Lucas Honda at the very top of my list for the place to buy my next car. Thanks again, Rand Larsen More