Lucas Honda of Jacksonville

Service Lucas Honda is worth the drive! Excellent and honest service department. I have been loyal customer for 10 years and it is a pleasure to get my car se Lucas Honda is worth the drive! Excellent and honest service department. I have been loyal customer for 10 years and it is a pleasure to get my car serviced there. Everyone is helpful and answers questions. More

usual excellent service i've used Lucas since 5/08. this is my second cr-v. drive 25k per year. have found them trustworthy & competent. on trip several yrs ago had supposed i've used Lucas since 5/08. this is my second cr-v. drive 25k per year. have found them trustworthy & competent. on trip several yrs ago had supposed engine problem…that dealership suggested expensive repair. able to return home. Lucas checked…said NO PROBLEM. could have done work & charged me because I thought it was necessary. DIDN'T. etc. etc. More

Great Organization I have either leased or purchased 3 vehicles from this dealership. I have always used this dealership for my service and have never been disappointed. I have either leased or purchased 3 vehicles from this dealership. I have always used this dealership for my service and have never been disappointed. First class team that I will recommend to anyone buying a car or needing service. More

Great Service by people that care. Pam handled this, my first service visit. She kept me well informed and answered all my questions. The Moon Roof Visor that was installed looks great. Pam handled this, my first service visit. She kept me well informed and answered all my questions. The Moon Roof Visor that was installed looks great. Thank you Pam... More

Great Service I have never had a problem going to Lucas Honda for service of my 2001 Honda Civic. This last visit was handled by Fred who informed me as to what was I have never had a problem going to Lucas Honda for service of my 2001 Honda Civic. This last visit was handled by Fred who informed me as to what was due and though I had not planned on spending what I did I know my car was in good hands. I was glad that Fred kept me informed of the progress of what was being done and how much longer we had to wait. He was up front and did not pressure me into getting anything done that was needed. This dealer has always been top notch to me. More

Great Sales Person Jim MacDonald was extremely informative and patient with me. He never pushed and did not bug me regarding purchasing/leasing a car. I had never lea Jim MacDonald was extremely informative and patient with me. He never pushed and did not bug me regarding purchasing/leasing a car. I had never leased so I had many many questions. I first contacted Jim in August 2015. I knew I wanted the CRV EX in white/beige. He went out of his way to find me one in white. Since the supply was limited and that was the only color I wanted, he suggested that I wait for the 2016. I was not in a hurry and agreed. I had also contacted another dealership and felt extremely pressured into making a decision when I was not ready to do so. I contacted my credit union (121 Financial) and was told to see Jim at Lucas.--he was the best! And he was. I picked up the 2016 CRV EX in white/beige on Veteran's Day. I will pay it forward and recommend others to see Jim at Lucas! More

Outstanding !!! The service department is the best I have ever dealt with. From check-in with John, Steve, Scott, Tracy or Mike, my issues are dealt with quickly and The service department is the best I have ever dealt with. From check-in with John, Steve, Scott, Tracy or Mike, my issues are dealt with quickly and professionally. All the mechanics and assistants are extremely helpful in dealing with the problems and solving them quickly. Checking out is almost as pleasant, but the gals always want money............ but all kidding aside...... This is a wonderful dealership, would HIGHLY recommend them !!!!!! Babs More

Love Lucas Honda! All the staff here is completely professional. I absolutely love bringing my Honda in there for anything and everything. I recommend this place to e All the staff here is completely professional. I absolutely love bringing my Honda in there for anything and everything. I recommend this place to everyone I know. More

Nov 2015 Always professional and reliable. Repairs made on time and car cleaned. Sales staff has always been very helpful. i like building a relationship w Always professional and reliable. Repairs made on time and car cleaned. Sales staff has always been very helpful. i like building a relationship with the sales dept for future purchases More

Problem identified and work completed overnight I recently had a significant electrical problem with my 5 year old Honda Odyssey. I got to the dealership before the car completely died. After asse I recently had a significant electrical problem with my 5 year old Honda Odyssey. I got to the dealership before the car completely died. After assessment by the team, they identified the alternator had gone bad and the battery had a bad cell. In addition, they noted that my tire tread was extremely worn and dangerous. They were very professional in identifying the problem and were able to acquire the parts overnight. They were not able to provide me transportation, however, and thus I had to acquire my own wheels while the car waited to be repaired. I waited until the end of the day and ultimately had to call the dealership to see if the work was completed. Of course they told me it had "just" been done.....I got there and paid bill. I went straight to vehicle and had to go back in for help as I couldn't open sliding doors. It was a simple error in that the on/off switch had somehow been changed. The service tech only came and discussed with me after I went back in to get help. More