Lucas Honda of Jacksonville

Great Sales Person Jim MacDonald was extremely informative and patient with me. He never pushed and did not bug me regarding purchasing/leasing a car. I had never lea Jim MacDonald was extremely informative and patient with me. He never pushed and did not bug me regarding purchasing/leasing a car. I had never leased so I had many many questions. I first contacted Jim in August 2015. I knew I wanted the CRV EX in white/beige. He went out of his way to find me one in white. Since the supply was limited and that was the only color I wanted, he suggested that I wait for the 2016. I was not in a hurry and agreed. I had also contacted another dealership and felt extremely pressured into making a decision when I was not ready to do so. I contacted my credit union (121 Financial) and was told to see Jim at Lucas.--he was the best! And he was. I picked up the 2016 CRV EX in white/beige on Veteran's Day. I will pay it forward and recommend others to see Jim at Lucas! More

Outstanding !!! The service department is the best I have ever dealt with. From check-in with John, Steve, Scott, Tracy or Mike, my issues are dealt with quickly and The service department is the best I have ever dealt with. From check-in with John, Steve, Scott, Tracy or Mike, my issues are dealt with quickly and professionally. All the mechanics and assistants are extremely helpful in dealing with the problems and solving them quickly. Checking out is almost as pleasant, but the gals always want money............ but all kidding aside...... This is a wonderful dealership, would HIGHLY recommend them !!!!!! Babs More

Love Lucas Honda! All the staff here is completely professional. I absolutely love bringing my Honda in there for anything and everything. I recommend this place to e All the staff here is completely professional. I absolutely love bringing my Honda in there for anything and everything. I recommend this place to everyone I know. More

Nov 2015 Always professional and reliable. Repairs made on time and car cleaned. Sales staff has always been very helpful. i like building a relationship w Always professional and reliable. Repairs made on time and car cleaned. Sales staff has always been very helpful. i like building a relationship with the sales dept for future purchases More

Problem identified and work completed overnight I recently had a significant electrical problem with my 5 year old Honda Odyssey. I got to the dealership before the car completely died. After asse I recently had a significant electrical problem with my 5 year old Honda Odyssey. I got to the dealership before the car completely died. After assessment by the team, they identified the alternator had gone bad and the battery had a bad cell. In addition, they noted that my tire tread was extremely worn and dangerous. They were very professional in identifying the problem and were able to acquire the parts overnight. They were not able to provide me transportation, however, and thus I had to acquire my own wheels while the car waited to be repaired. I waited until the end of the day and ultimately had to call the dealership to see if the work was completed. Of course they told me it had "just" been done.....I got there and paid bill. I went straight to vehicle and had to go back in for help as I couldn't open sliding doors. It was a simple error in that the on/off switch had somehow been changed. The service tech only came and discussed with me after I went back in to get help. More

Everyone was kind, polite, and patience with me and my wife. Lucas Honda employees were all considerate, polite, and patience with us. The process of purchasing a new vehicle was outstanding! Have recommended th Lucas Honda employees were all considerate, polite, and patience with us. The process of purchasing a new vehicle was outstanding! Have recommended the Lucas Honda Dealer to several friends. More

Always great Since the very day I purchased my vehicle, I've had nothing but great service from Lucas Honda. Great advisors. Always very helpful in taking care of Since the very day I purchased my vehicle, I've had nothing but great service from Lucas Honda. Great advisors. Always very helpful in taking care of my vehicle. More

Great Service! Staff are efficient and courteous. Work is always done in a timely manner. We purchased the Lucas Platinum plan which includes a complimentary detai Staff are efficient and courteous. Work is always done in a timely manner. We purchased the Lucas Platinum plan which includes a complimentary detailing once yearly - they even offered a courtesy loaner car while it was being done. I will definitely do business with them in the future and recommend friends! More

Excellent service! Bought my Odyssey at Lucas, one of easiest purchases made. Pleased with service department and courtesy as well. Would highly recommend them for sal Bought my Odyssey at Lucas, one of easiest purchases made. Pleased with service department and courtesy as well. Would highly recommend them for sales and service. More

Smooth Purchase Experience I contacted several dealerships in the Jacksonville area and each one wanted to play games with pricing. Jim MacDonald quoted me a price that beat all I contacted several dealerships in the Jacksonville area and each one wanted to play games with pricing. Jim MacDonald quoted me a price that beat all other dealerships - and that was in less than 5 minutes on the first call. No games. No Hassle. Just a great price. The purchase experience was smooth and the vehicle was exactly as expected. Overall a great experience and I've recommended Lucas Honda to my friends when they're in need of a new vehicle. More