
Lucas Honda of Jacksonville
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 634 reviews
Great as always Just great service, friendly, loaner provided and my car looked great it was brought in for a platinum detailing and an oil change. Car was ready when Just great service, friendly, loaner provided and my car looked great it was brought in for a platinum detailing and an oil change. Car was ready when promised. Thank you. More
Air bag recall. When we called Lucus Honda they advised us to bring the car in immediately. We were provided a vehicle(van) thru Enterprise rentals for the duration. When we called Lucus Honda they advised us to bring the car in immediately. We were provided a vehicle(van) thru Enterprise rentals for the duration. It took 5 weeks to repair the vehicle. We incured no out of pocket expense and our car was returned detailed and clean as new. Thanks Lucus! More
Right On Time! I have been a Honda customer since 2007 and no matter what may arise it has been taken care of promptly and with respect. If any concerns mechanical o I have been a Honda customer since 2007 and no matter what may arise it has been taken care of promptly and with respect. If any concerns mechanical or otherwise pop up the appropriate service member notifies you, so the issue of concern is taken care of. Just glad several years ago i purchased a vehicle from this dealership. More
Great customer service! We can't be more pleased with the customer service and attention we get from Scott at Lucas Honda. He truly makes us feel at home and gets the job don We can't be more pleased with the customer service and attention we get from Scott at Lucas Honda. He truly makes us feel at home and gets the job done right for us every time. He always greets us by name, is very courteous and takes out any hassles or inconveniences out and gets the job done right the first time every time. Great job! More
great job great service always on time friendly and trustworthy have always received quality work and have owned my Honda 2 years would definitely recommend t great service always on time friendly and trustworthy have always received quality work and have owned my Honda 2 years would definitely recommend this dealership and will buy my next car from them More
The Only Place for my Accord Lucas Honda has been servicing my 06 Accord since it was new. It is now approaching 175,000 miles and thanks to their wonderful service work I plan t Lucas Honda has been servicing my 06 Accord since it was new. It is now approaching 175,000 miles and thanks to their wonderful service work I plan to join the 200,000 mile club. The car drives like new. Service is always professional and friendly. More
Above and beyond I went in for recall work and had my head lights buffed out. I was not sure if would work. I am amazed! They look like new! That had saved me over I went in for recall work and had my head lights buffed out. I was not sure if would work. I am amazed! They look like new! That had saved me over $600.00. I am so happy and will come back again. Thank you. More
Great Always have the same great service on every visit. It is so nice to catch up with everyone on my visits. They make me feel like family. Always have the same great service on every visit. It is so nice to catch up with everyone on my visits. They make me feel like family. More
Outstanding service department Great experience, Brandon was exceptional explaining everything and not overcharging us let us know what really needed to be done I would definitely r Great experience, Brandon was exceptional explaining everything and not overcharging us let us know what really needed to be done I would definitely recommend this service department to anybody else for their Honda needs. We Will be back More
3 strikes, you are OUT!!! third time going there and never a good result, I was looking for a manual transmission vehicle, but not just any car!! I was looking for a manual, ac third time going there and never a good result, I was looking for a manual transmission vehicle, but not just any car!! I was looking for a manual, accord coupe, sad to say that not many dealers carry this type of vehicle in their lot, after a talk with the salesman and telling him exactly what I wanted, the manager said NO, they would NOT order, because the dealer would not pay for the delivery, I came in with a waiver from honda financial on a special to purchase another vehicle with a couple of waivers, one of them a NO security deposit!!! can you see where I am going with this, another thing is that I question them on a fee over a thousand dollars for add ons that I didn't ask on a vehicle, but the dealer charges no matter what!! looks to me that they don't like a person that is paying attention to every single detail before making a decision to purchase. So, after the third time trying to do business with them, I can finally say that I would NEVER do any kind of business with them, even if is a oil change, and I will teach my sailors to stay away from that dealership, Oh! and by the way, I been trained by the military as a financial specialist to help my soldiers in making wise decisions on any transaction; looks like it pays to study and train on this type of matter. More