Lucas Honda of Jacksonville

Maintenance and repairs Pam was great welcoming and the service team did a great job diagnosing my Odysseys issues. The parts had to be ordered but were delivered overnight Pam was great welcoming and the service team did a great job diagnosing my Odysseys issues. The parts had to be ordered but were delivered overnight and car was ready the next day. More

Best price and best experience!! My son had been looking for a vehicle to get him around town and we had visited several dealerships before stopping in at Lucas Honda. When we walked My son had been looking for a vehicle to get him around town and we had visited several dealerships before stopping in at Lucas Honda. When we walked in we were approached by Johnny Chavez a salesman with the dealership, I have to say he was not what we had expected! when we arrived we quickly thought this would be like the other dealerships but it was far from that and it was in thanks to Johnny for being so laid back with information sales instead of pushy sales. We left that day with a new car that my son wanted but thought was out of reach but thanks to Johnny and his managers we left VERY HAPPY! Do yourself a favor and go see Johnny at Lucas Honda and get the car and service we all deserve as customers.. More

Quality friendly service They make it enjoyable and are very efficient. The time passed quickly. It was just a maintenance call.. The car was clean and ready to go in a short They make it enjoyable and are very efficient. The time passed quickly. It was just a maintenance call.. The car was clean and ready to go in a short time More

It was remarkably wonderful which is the norm for service. When I arrived, I was greeting immediately with a smile and a thank you. Following the completion of the paperwork, I was informed of the time I shoul When I arrived, I was greeting immediately with a smile and a thank you. Following the completion of the paperwork, I was informed of the time I should receive a call from the Service Desk for me to pick up the car. (I decided to leave the car instead of waiting for it.) Within the announced time frame, the Service Desk called me that the Technician discovered a problem with the car. The Service Desk explained to me the issue and mentioned all parts were available and the work could be completed that day. After all of the work was completed, I received a telephone call that the car was ready. Upon my arrival, I was again greeted and directed to the area to pay the bill. Everyone was very courteous and helpful. More

Great experience buying a new civic Can I just say wow- buying a vehicle here was a breeze. I am a younger women and was ready to shop around at the Honda dealerships because I knew I wa Can I just say wow- buying a vehicle here was a breeze. I am a younger women and was ready to shop around at the Honda dealerships because I knew I wanted a brand new civic for a DEAL. This was the first place I went and got an awesome experience. There was no pressure and answered my 5000 questions. Worked with josh and Johnny and easily negotiated a fair but great deal! Very pleased! More

Recall with additional work Air bag recall along with transmission service and a rumbling vibration. It was determined to be a broken engine mount. It was fixed along with repl Air bag recall along with transmission service and a rumbling vibration. It was determined to be a broken engine mount. It was fixed along with replacing a CV boot that was leaking and transmission service. Car was completed in a timely manner and all looked great. Trust the workmanship on my Civic and CR-V and the pricing. More

Starter Issue 1st off, hats off to Paul in the service department. He was most helpful in making sure that my issue was in fact the starter and not something else 1st off, hats off to Paul in the service department. He was most helpful in making sure that my issue was in fact the starter and not something else wrong. Called and kept me up on what was going on and when they would be done and was spot on with everything he said would happen. I could have done the work myself but for the amount of work needed done to get to the starter out and their pricing and warranty, I let them do it. Nice job. More

Always Outstanding I have been having my cars serviced here for more than 15 years. John, Scott, and Steve treat me like family. I rely on their advice and judgement. I have been having my cars serviced here for more than 15 years. John, Scott, and Steve treat me like family. I rely on their advice and judgement. I am moving to Charleston, SC, but I plan on driving back to Jax for them to take care of my car service needs. More

transmission fluid service Friendly service rep. The free wifi kept me entertained while I Waited 1 1/2hours for my odyssey which was too long. They washed and vacuum my odysse Friendly service rep. The free wifi kept me entertained while I Waited 1 1/2hours for my odyssey which was too long. They washed and vacuum my odyssey which I appreciate. 😊 I only rated one star in the price because they told me it was $84.99 and ended up paying $99.99. When I asked they told me it was the $84.99 plus tax. But its not. $84.99 plus tax is $90.93. More

Outstanding Dealership! Service is always done on time at a very competitive price. Car is washed, vacummed and returned clean and shiney. Went to discuss a purchase of a n Service is always done on time at a very competitive price. Car is washed, vacummed and returned clean and shiney. Went to discuss a purchase of a new car for my mother and sales staff (Gary and Mark) were extremely professional. No pressure sales, great trade in value, and discounted vehicle price. Overall the service and sales staff has been very professional and friendly. They sell and service a great product. I cannot overstate my pleasant experience. ...a great change to see this approach to car sales customer service. More