
Lucas Honda of Jacksonville
Jacksonville, FL
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Steve and Scott are the best, customer service all the way. Billy in quick lane makes sure my car is ready to roll and picked up on an issue that will require follow up. Thank you all. way. Billy in quick lane makes sure my car is ready to roll and picked up on an issue that will require follow up. Thank you all. More
Michael Farah was of a great help. I will definitely go back to Lucas Honda. I like how all is very clean and the waiting area for service is comfortable. I will definitely go back to Lucas Honda. I like how all is very clean and the waiting area for service is comfortable. More
The only area of concern is that we have not received the vehicle registration yet from Tallahassee on the Honda. We would appreciate it if you would check into it. Thanks, David Forcine vehicle registration yet from Tallahassee on the Honda. We would appreciate it if you would check into it. Thanks, David Forcine More
Love the service department here! They do what you ask them to do and are very transparent in their pricing and explanation. I’ve been to other service departments that nickel and dim They do what you ask them to do and are very transparent in their pricing and explanation. I’ve been to other service departments that nickel and dime you and try to upsell, but this place definitely puts the customer first. It’s a very pleasant experience to have my car serviced with Lucas Honda of Jacksonville More
Service @ Lucas always goes smoothly. Easy check-in, quickly serviced. Review/explanation always welcomed and helps identify upcoming/future service needs. Easy check-in, quickly serviced. Review/explanation always welcomed and helps identify upcoming/future service needs. More
I can't do it in 15 words, I can't do it in 15,000 words, but here it goes: I own a 2005 Honda S2000 with 220,000 miles. I have only ever had my car serviced at Lucas Honda of Jacksonville. At this point, but here it goes: I own a 2005 Honda S2000 with 220,000 miles. I have only ever had my car serviced at Lucas Honda of Jacksonville. At this point, that is 19 years worth of service...convertible tops, brakes, oil changes, tires, mysterious noises and weird vibrations....on and on. In 19 years, I have not always been on my best behavior...car maintenance doesn't always hit you when you are in a good mood and have nothing else better to do!! John and EVERYONE in his crew have always managed to manage ME! Nothing is ever as dire as I make it because they are always there with a solution. ALWAYS...220,000 miles worth of problems and 220,000 miles worth of solutions. I have never once, walked away feeling like a number. I have never walked away not knowing what the problem was, or how much it was going to cost before decisions were made. My hope is to be sharing my positive experiences with the service department at Lucas Honda of Jacksonville for another 19 years and another 220,000 miles!!! Thanks to all of you....always More