Lucas Honda of Jacksonville

Top No xx dealership in FL In 2017 I negotiated the purchase of 3 new CRV’s the latest concluded on Dec 29th. Of the 3 CRV’s 2 were purchased at Lucas, both from the Internet sa In 2017 I negotiated the purchase of 3 new CRV’s the latest concluded on Dec 29th. Of the 3 CRV’s 2 were purchased at Lucas, both from the Internet salesman, James MacDonald. This man is like no other car salesman in the industry. He will not try to be your best friend and will not be warm and fuzzy. What he will do is give u the best deal out of as many dealerships as u contact or visit and get u the color and model when the other dealerships tell u that color is not available anywhere in Florida. He has worked for Lucas for 24 Years. There is no xx in his vocabulary. He was able to put together a “3 dealer trade’ to get the color my wife wanted only to be told, “My wife changed her mind on the color.” Fortunately we had not taken possession of the Car or had the leather installed. When I called him to ask if we could get another color I expected “No.” Instead he said give me a day or two and I’ll see if I can find one as he did not have one on the lot. Bottom line...he located one from a Gainesville Honda Dealer. Having bought Honda’s for over 23 years I know of no salesman or dealership to offer such dedication in making a customer happy. To Mr MacDonald and Lucas Honda....Thank you!! A+ More

Very satisfied I bought my 2014 Honda Accord here and was always satisfied with the service. I even get a loaner car for me and my to shop before my car is done. The I bought my 2014 Honda Accord here and was always satisfied with the service. I even get a loaner car for me and my to shop before my car is done. The service people are very professional and courteous. More

Service I was very impressed with Brian, our maintenance representative. He went out of his way to make sure all of my questions were answered. Even though I was very impressed with Brian, our maintenance representative. He went out of his way to make sure all of my questions were answered. Even though he is young, he represents the Honda Spirit! More

Great service as usual. Every time my car goes in for service the service department is prompt and courteous. I love getting it back clean and vacuumed. Never had a bad exper Every time my car goes in for service the service department is prompt and courteous. I love getting it back clean and vacuumed. Never had a bad experience. More

Wonderful experience Extremely pleased with the experience made perfect by Gary. Will plan on doing all our maintenance work with this dealer also. The experience was so Extremely pleased with the experience made perfect by Gary. Will plan on doing all our maintenance work with this dealer also. The experience was so satisfactory that I will no doubt purchase additional vehicles from this dealer. More

Best Honda Dealership in Jax! I always deal with Jim MacDonald and I absolutely love this dealership! They treat you like family! The General Manager Scott is an amazing person as I always deal with Jim MacDonald and I absolutely love this dealership! They treat you like family! The General Manager Scott is an amazing person as well! More

Great dealership! I had paint flaking off my side mirrors and they painted them and they look great!they always take great care of my vehicle. They awesome! I had paint flaking off my side mirrors and they painted them and they look great!they always take great care of my vehicle. They awesome! More

Pleasant and Professional Even though I did not purchase either Odyssey at Lucas Honda, I have received continued excellent maintenance and repair service. Every member of the Even though I did not purchase either Odyssey at Lucas Honda, I have received continued excellent maintenance and repair service. Every member of the maintenance staff is friendly and attentive. Every service call has been completed in a reasonable amount of time. All problems and potential problems were explained thoroughly and no pressure to immediately take on additional repair expense. It does give me a lift to drive away in a car that is a lot shinier than when I drove in. More

Satisfied The service techs are very nice and friendly. Didn't take long for service. Satisfied with the service I got, I will return to this dealer The service techs are very nice and friendly. Didn't take long for service. Satisfied with the service I got, I will return to this dealer More

Excellent! Great customer service ! The service time was extremely fast ! I have only taken my car to Lucas Honda for service. The service team is always profess Great customer service ! The service time was extremely fast ! I have only taken my car to Lucas Honda for service. The service team is always professional. More