
Lucas Honda of Jacksonville
Jacksonville, FL
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Oil change Great experience at Lucas for my first oil change at this dealership. We just moved from the Daytona Beach area we need to find a new dealership to Great experience at Lucas for my first oil change at this dealership. We just moved from the Daytona Beach area we need to find a new dealership to get our service and Lucas will be our new Honda home. The only thing I wish they would do that they don't is send out monthly coupons for oil changes, tire rotation and other service related items. More
Very pleased with the entire dealership. Polite, friendly and knowledgable. Low pressure too. The service department is clean, quick and professional. I couldn’t with the entire dealership. Polite, friendly and knowledgable. Low pressure too. The service department is clean, quick and professional. I couldn’t be happier. More
Purchase of a New Honda Fit Gary Champney is a Professional in every way. Very through in every step of the Sale. Would not hesitate to deal with him again. Thanks Gary for your Gary Champney is a Professional in every way. Very through in every step of the Sale. Would not hesitate to deal with him again. Thanks Gary for your excellent assistance. More
BEAT TIME ESTIMATE BY 20 MINUTES, GREAT! ESTIMATED 2 HOURS FOR TWO HONDA SERVICE UPDATES TO CAR PLUS MAINTENANCE "A". BEAT THE ESTIMATE BY 20 MINUTES! ALL PERSONEL I DELT WITH WERE TRAEXCELL ESTIMATED 2 HOURS FOR TWO HONDA SERVICE UPDATES TO CAR PLUS MAINTENANCE "A". BEAT THE ESTIMATE BY 20 MINUTES! ALL PERSONEL I DELT WITH WERE TRAEXCELLENT! More
Great We were met with grace and excellent customer service and salesmanship. It was so good we purchased two vehicles. The General Manager, Sames Agent Ste We were met with grace and excellent customer service and salesmanship. It was so good we purchased two vehicles. The General Manager, Sames Agent Steve and Finance Director Darris are professionals. More
Internet/TruCar Buying Experience Steve Roberson, the TruCar/internet Director, was great. Most of the dialog was email, texting & phone calls, bypassing the traditional new car dealer Steve Roberson, the TruCar/internet Director, was great. Most of the dialog was email, texting & phone calls, bypassing the traditional new car dealer buying experience. Negotiated the out the door price over the internet. Went to dealer & signed the paperwork, got some training on the new Hi-tech stuff & drove home. No attempt to add a bunch of stuff to the contract......no surprises! More
Great Service I totally love this service department. They are very easy to work with keep you informed at every step, and have a very professional demeanor. It is I totally love this service department. They are very easy to work with keep you informed at every step, and have a very professional demeanor. It is easy to make an appointment. Very nice waiting room. It is a great experience. More
Service visit :-) Prompt, friendly and efficient service as usual. I would definitely recommend this service center. The complimentary car wash and access to WiFi :-) Prompt, friendly and efficient service as usual. I would definitely recommend this service center. The complimentary car wash and access to WiFi while waiting is always an added bonus. More
33,700 mile service These guys are on top of things. They take care of everything, the first time, while I'm here and remind me of the next scheduled service!! These guys are on top of things. They take care of everything, the first time, while I'm here and remind me of the next scheduled service!! More
Jim MacDonald Mr. MacDonald is very knowledgeable of his product; made my purchase a pleasant experience. I'll recommend Lucas Honda to anyone in the market for a Mr. MacDonald is very knowledgeable of his product; made my purchase a pleasant experience. I'll recommend Lucas Honda to anyone in the market for a new or preowned automobile. BTW, your service department is top-notch also...they have been servicing my cars for many years. Steve Lucas would be proud of his dealership! More