Lucas Honda of Jacksonville
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 625 reviews
I can't do it in 15 words, I can't do it in 15,000 words, but here it goes: I own a 2005 Honda S2000 with 220,000 miles. I have only ever had my car serviced at Lucas Honda of Jacksonville. At this point, but here it goes: I own a 2005 Honda S2000 with 220,000 miles. I have only ever had my car serviced at Lucas Honda of Jacksonville. At this point, that is 19 years worth of service...convertible tops, brakes, oil changes, tires, mysterious noises and weird vibrations....on and on. In 19 years, I have not always been on my best behavior...car maintenance doesn't always hit you when you are in a good mood and have nothing else better to do!! John and EVERYONE in his crew have always managed to manage ME! Nothing is ever as dire as I make it because they are always there with a solution. ALWAYS...220,000 miles worth of problems and 220,000 miles worth of solutions. I have never once, walked away feeling like a number. I have never walked away not knowing what the problem was, or how much it was going to cost before decisions were made. My hope is to be sharing my positive experiences with the service department at Lucas Honda of Jacksonville for another 19 years and another 220,000 miles!!! Thanks to all of you....always More
Always a great experience ay Lucas Honda Service Department. Easy to make an appointment and the service advisors are courteous and never try to pressure you into adding more repairs. If they di Department. Easy to make an appointment and the service advisors are courteous and never try to pressure you into adding more repairs. If they discover an incipient failure during service, they advise you of the cost and whether it must be done now or if it can be accomplished later. I wouldn't take my Honda Odessey any place else for service. More
Lucas Honda is outstanding. Its easy to make a convenient service appointment. They are always ready for me and there is a good area to get work done while I wait. First clas Its easy to make a convenient service appointment. They are always ready for me and there is a good area to get work done while I wait. First class people. Thank you. More
Best car buying experience EVER! ! Jimmy and James are extremely knowledgeable, exceptional , stellar customer service . ! Jimmy and James are extremely knowledgeable, exceptional , stellar customer service . More
They got me in within 2 days to check the recall on my car, I was at the service department , within 7 minutes , they were pulling my car for service, i have only had my car for 9 months, so this was the car, I was at the service department , within 7 minutes , they were pulling my car for service, i have only had my car for 9 months, so this was the first time i brought it in for service, i was impressed with the service and the time More
Been going to Lucas (Honda) since the 1990's when they were back on Wells Road (in Orange Park, Fl). They sold me my current vehicle in 2013; it is/was an excellent car. I've taken the car to them for s were back on Wells Road (in Orange Park, Fl). They sold me my current vehicle in 2013; it is/was an excellent car. I've taken the car to them for service over the years and they have ALWAYS been: friendly, professional, and informative. Keep up the good work, gentlemen. More
excellent service throughout my visit. Advisor kept me informed as to the progress of my service. The MPI was very informative and helpful as to the current status of my vehicle. Advisor kept me informed as to the progress of my service. The MPI was very informative and helpful as to the current status of my vehicle. More
Simply the best in Jacksonville! Fast and honest service. I've been going for any service on all of my car maintenance and repairs to Lucas because I felt they are honest and to the Fast and honest service. I've been going for any service on all of my car maintenance and repairs to Lucas because I felt they are honest and to the point when assessing the problem and cost. They will not pressure you to any unnecessary add on repair but they will give the best advice. Outstanding service and great people. More