Lucas Honda of Jacksonville
Jacksonville, FL
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Love the service department here! They do what you ask them to do and are very transparent in their pricing and explanation. I’ve been to other service departments that nickel and dim They do what you ask them to do and are very transparent in their pricing and explanation. I’ve been to other service departments that nickel and dime you and try to upsell, but this place definitely puts the customer first. It’s a very pleasant experience to have my car serviced with Lucas Honda of Jacksonville More
Service @ Lucas always goes smoothly. Easy check-in, quickly serviced. Review/explanation always welcomed and helps identify upcoming/future service needs. Easy check-in, quickly serviced. Review/explanation always welcomed and helps identify upcoming/future service needs. More
I can't do it in 15 words, I can't do it in 15,000 words, but here it goes: I own a 2005 Honda S2000 with 220,000 miles. I have only ever had my car serviced at Lucas Honda of Jacksonville. At this point, but here it goes: I own a 2005 Honda S2000 with 220,000 miles. I have only ever had my car serviced at Lucas Honda of Jacksonville. At this point, that is 19 years worth of service...convertible tops, brakes, oil changes, tires, mysterious noises and weird vibrations....on and on. In 19 years, I have not always been on my best behavior...car maintenance doesn't always hit you when you are in a good mood and have nothing else better to do!! John and EVERYONE in his crew have always managed to manage ME! Nothing is ever as dire as I make it because they are always there with a solution. ALWAYS...220,000 miles worth of problems and 220,000 miles worth of solutions. I have never once, walked away feeling like a number. I have never walked away not knowing what the problem was, or how much it was going to cost before decisions were made. My hope is to be sharing my positive experiences with the service department at Lucas Honda of Jacksonville for another 19 years and another 220,000 miles!!! Thanks to all of you....always More
Always a great experience ay Lucas Honda Service Department. Easy to make an appointment and the service advisors are courteous and never try to pressure you into adding more repairs. If they di Department. Easy to make an appointment and the service advisors are courteous and never try to pressure you into adding more repairs. If they discover an incipient failure during service, they advise you of the cost and whether it must be done now or if it can be accomplished later. I wouldn't take my Honda Odessey any place else for service. More
Lucas Honda is outstanding. Its easy to make a convenient service appointment. They are always ready for me and there is a good area to get work done while I wait. First clas Its easy to make a convenient service appointment. They are always ready for me and there is a good area to get work done while I wait. First class people. Thank you. More
Best car buying experience EVER! ! Jimmy and James are extremely knowledgeable, exceptional , stellar customer service . ! Jimmy and James are extremely knowledgeable, exceptional , stellar customer service . More