Lucas Honda of Jacksonville

Service Excellent care with great interest in my car. Answers questions I had about my tires and even buffed out a small scratch. I only have my car service Excellent care with great interest in my car. Answers questions I had about my tires and even buffed out a small scratch. I only have my car serviced where I purchased it. More

Friendly, professional and courteous The service representative was very friendly. She greeted me at my car as soon as I arrived with a disposable floor mat and big smile. She quickly p The service representative was very friendly. She greeted me at my car as soon as I arrived with a disposable floor mat and big smile. She quickly put me in the system and printed the service authorization request for me to sign. She made me feel very welcomed. I totally enjoyed the visit. More

Exceed Expectations Exceed expectations, awesome customer service but that’s always expected, and Josh and Gary were spot on with everything. We will definitely be back. Exceed expectations, awesome customer service but that’s always expected, and Josh and Gary were spot on with everything. We will definitely be back. Don’t drive anywhere else, go to Lucas!!! More

Best of Lucas Honda Scott and Steve have been almost of the 30 yrs we have been going to Lucas Honda. They treat us as family. They provide professional friendly servic Scott and Steve have been almost of the 30 yrs we have been going to Lucas Honda. They treat us as family. They provide professional friendly service. They do everything possible to insure that we get the best Honda service possible..leaving with a feeling that our satisfaction is their ultimate goal. More

Pleasant Leasing Experience Leasing my CR-V was quick and easy. The lease price was fair especially compared to other dealers. The finance paperwork only took about 5 minutes. Leasing my CR-V was quick and easy. The lease price was fair especially compared to other dealers. The finance paperwork only took about 5 minutes. More

Had to jump start battery Scott Adams continues to stand out as an absolutely superb service manager who epitomizes the quality of person which enables Lucas Honda to operate a Scott Adams continues to stand out as an absolutely superb service manager who epitomizes the quality of person which enables Lucas Honda to operate as a highly effective & exemplary business. Recognizing my concern, I immediately called Scott to set up an appt. so that his techs could address my battery issue. In failing Honda's internal battery test, a replacement battery was installed. Problem resolved. As always in the past, it was an absolute pleasure working with Scott! More

First Service very pleasant The first scheduled maintenance for my CR-V was a pleasure. I created an appointment online and arrived a little early. The manager wrote up the tic The first scheduled maintenance for my CR-V was a pleasure. I created an appointment online and arrived a little early. The manager wrote up the ticket and work began right away. Oil, filter, tires rotated, and car washed in less than an hour and I on the road again. You can view the work in progress through the windows. More

Pleasant experience As expected, my visit this week to Lucas Honda was great. I scheduled an oil change and a check about a recall notice. While waiting, I was able to en As expected, my visit this week to Lucas Honda was great. I scheduled an oil change and a check about a recall notice. While waiting, I was able to enjoy a cup of coffee and a bag of popcorn. My service was completed in a little over an hour and my car was also washed and vacumned by the service dept. This is my 2nd car purchased from Lucas Honda. I highly recommend them. More

Rim repair So tell me if spray paint is the right way to fix a machine finished rim... well if Lucas Honda of Jacksonville messes up your rim they think so and w So tell me if spray paint is the right way to fix a machine finished rim... well if Lucas Honda of Jacksonville messes up your rim they think so and when you take it into question with them they raise their voice. These people messed up my rim by chipping it but did a crappy job of fixing it. Don’t worry a final complaint has been put in with Honda headquarters on this dealership. I’m livid! More

Incredible service department! The service team has always been honest, professional and friendly. My car always leaves in a much condition than I arrived. No pressure...just give The service team has always been honest, professional and friendly. My car always leaves in a much condition than I arrived. No pressure...just gives the facts/recommendations and I make decisions from there. I’m so glad a friend recommended this place. More