Lucas Honda of Jacksonville

Oil charge ffffffffffffffffffff ffdffddffdfdfdfffff did fddddddf trrrfft gg gggg fffff gaff ttt yggvc bhhj jjjh hhhh hhhh hhh hhhhg ggggg gg gg uuhhg hhhv bijoi fddddddf trrrfft gg gggg fffff gaff ttt yggvc bhhj jjjh hhhh hhhh hhh hhhhg ggggg gg gg uuhhg hhhv bijoi More

Advisor was great. The only problem was the wait time. I did expect with an appointment to take 2 hour to do an oil change and transmission. Also they forgot to reset to oil life back to 100%. Called my adv did expect with an appointment to take 2 hour to do an oil change and transmission. Also they forgot to reset to oil life back to 100%. Called my advisor and he walk me through it to reset it. More

Excellent The service department at Lucas Honda is one of the main reasons I use this dealership. They are professional, friendly, prompt and explain everything The service department at Lucas Honda is one of the main reasons I use this dealership. They are professional, friendly, prompt and explain everything in detail. I trust this team to provide the best service for the best price. More

Great service as usual. All service reps are nice here. Work gets done on time and they keep you informed if anything changes. I’ve been a happy return customer for many years. Work gets done on time and they keep you informed if anything changes. I’ve been a happy return customer for many years. More

Oil change on my wife’s 2010, Accord Crosstour We have done business with Lucas Honda since 2001. We always get outstanding service in sales and service. Steve and Scott in service are outstanding. We have done business with Lucas Honda since 2001. We always get outstanding service in sales and service. Steve and Scott in service are outstanding. More

Kind. Personable. Clean facilicilities. Always greeted with a smile. And the service department has keep returning my car to me cleaner than it went in!! 😄 with a smile. And the service department has keep returning my car to me cleaner than it went in!! 😄 More

Excellent service I went to leave house for service, dead battery and car in garage. Would not come out of park called Lucas service, they had a technician walk me thro I went to leave house for service, dead battery and car in garage. Would not come out of park called Lucas service, they had a technician walk me through process. Pushed car out and jumped started it and went to dealer for a new battery using Lucas Platinum service plan. More

I have bought four vehicles from Lucus. Always a great service experience with the Lucas service team. All advisers have been great. I usually work with Steve Cardoza. service experience with the Lucas service team. All advisers have been great. I usually work with Steve Cardoza. More

Great job as always! We renewed the service plan for the next 60k miles and are extremely happy with the incredible customer service. They are all professional and run a tight ship. Specifically, we can’t s next 60k miles and are extremely happy with the incredible customer service. They are all professional and run a tight ship. Specifically, we can’t say enough about STEVE!! He works hard, returns communications quickly, gets you in and out smoothly, checks that you are getting the services needed, etc etc etc!!! He is the reason we got the plan again. He absolutely provides the best service we have ever experienced!! More

I had a 1st time experience at this dealership today. When I arrived, I opened the conversation with asking them to run my credit and see their numbers to purchase a CRV Touring AWD. I know I'm today. When I arrived, I opened the conversation with asking them to run my credit and see their numbers to purchase a CRV Touring AWD. I know I'm a well qualified buyer and am going to purchase this week but when I would not commit to them earning my business today in the first 30 seconds of conversion without even seeing the numbers and me telling them I had one other dealership to visit, they flat out told me they will not run the numbers and they want their dealership to be my last stop. I was astonished that a dealership would not want to even try and earn my business, if the numbers were better than the ones I already received from other dealerships I would have committed. Sorry to see a dealership take this kind of stance, very disappointing. More