Lucas Honda of Jacksonville
Jacksonville, FL
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I had a 1st time experience at this dealership today. When I arrived, I opened the conversation with asking them to run my credit and see their numbers to purchase a CRV Touring AWD. I know I'm today. When I arrived, I opened the conversation with asking them to run my credit and see their numbers to purchase a CRV Touring AWD. I know I'm a well qualified buyer and am going to purchase this week but when I would not commit to them earning my business today in the first 30 seconds of conversion without even seeing the numbers and me telling them I had one other dealership to visit, they flat out told me they will not run the numbers and they want their dealership to be my last stop. I was astonished that a dealership would not want to even try and earn my business, if the numbers were better than the ones I already received from other dealerships I would have committed. Sorry to see a dealership take this kind of stance, very disappointing. More
JimMacDonald once again knocked it out of the park for us in our purchase. Of a 2020 Odyssey .Great price and an honest evaluation. Our second Honda purchase! We will be back again! in our purchase. Of a 2020 Odyssey .Great price and an honest evaluation. Our second Honda purchase! We will be back again! More
Great service!! Work was performed in a timely manner. Service advisor was very helpful and was concerned that the work was done properly. Dealership was clean and kept up real well. Service advisor was very helpful and was concerned that the work was done properly. Dealership was clean and kept up real well. More
I bought the car new from Lucas Honda. I have always had them do the scheduled maintenance and have always been completely satisfied. This visit was the 60,000 miles service which takes several hours so the them do the scheduled maintenance and have always been completely satisfied. This visit was the 60,000 miles service which takes several hours so they provided me with a courtesy car. Great people. More
This is the second Honda I have purchased from Steve R. He is awesome. Jim is such a great guy, too! I wouldn’t trust buying a car from anyone/anywhere else! These two guys made my car buying experience a He is awesome. Jim is such a great guy, too! I wouldn’t trust buying a car from anyone/anywhere else! These two guys made my car buying experience a great one. More
Servicing of Vehicle I have never had any problem scheduling routine service. Everyone is courteous. I usually stay on-site in the waiting area for my vehicle as service I have never had any problem scheduling routine service. Everyone is courteous. I usually stay on-site in the waiting area for my vehicle as service is quick and the facility is clean. More
The service department made the process simple. The service was explained thoroughly with no pressure to buy unneeded items. From ease of scheduling to driving away 5 Star service. Thank you Lucas service was explained thoroughly with no pressure to buy unneeded items. From ease of scheduling to driving away 5 Star service. Thank you Lucas Honda. More
Very prompt and courteous service. An offer for a ride home while work was being done, was very much appreciated. Will definitely return. Thank you. . home while work was being done, was very much appreciated. Will definitely return. Thank you. . More
Friendly staff, helpful staff, very accommodating staff. I have been a loyal customer since 1987..I just love love love love love Steve Lucas Honda.😊😊😊😊 I have been a loyal customer since 1987..I just love love love love love Steve Lucas Honda.😊😊😊😊 More
Scott told me i needed 45,000 mike chech up since i have the plan that covers it and since was going to take longer than i had planned they gave me a rental for the day They took really good care of me and the plan that covers it and since was going to take longer than i had planned they gave me a rental for the day They took really good care of me and my car Thanks a great job More