Lucas Honda of Jacksonville

Good service! Even with new trainees! Working under the wing of the service manager! Good job to both! Waiting room is clean. I had to have a key made. Shouldn’t have to take dealer to do. wing of the service manager! Good job to both! Waiting room is clean. I had to have a key made. Shouldn’t have to take dealer to do. More

I decided to try Lucas Honda after receiving a mailer from them (I believe it came via my HondaLink). At first I wasn’t sure I was going to have a good experience, but then John approached to help me from them (I believe it came via my HondaLink). At first I wasn’t sure I was going to have a good experience, but then John approached to help me with my car. He’s extremely polite and straightforward. Tony drove me to/from the dealership and he was great as well. He knew I had to get back to work for a conference call and thought ahead to call the dealership to let them know when we were around the corner so they could have my paperwork ready. Thanks to him, I was in and out in 5 min and back within 10 minutes of my call. John and Tony really made this a good experience for me. I usually take my car to an Acura dealership since that’s where I bought it and I got good service, so I didn’t mind paying more. But now I’ll be bringing it to Lucas Honda. Also, after my service at Lucas Honda my car drives extremely smooth - it’s like it’s a brand new car again and the new brakes they installed are really nice. I didn’t think I’d be able to tell a difference with the brakes really, but I can. More

Going to Honda to me is visiting family. Because that is how the entire staff makes me feel. The site says I need to have 25 words at a minimum. That will do. Thank you. how the entire staff makes me feel. The site says I need to have 25 words at a minimum. That will do. Thank you. More

Scott in service was great, work done quickly with no issues. The final price was a little more than originally quoted but not that much. issues. The final price was a little more than originally quoted but not that much. More

Our experience was wonderful. The Sales and Service Departments were outstanding as they always are. Thank you John in Service and Jim, Ricky and Nick in sales. Departments were outstanding as they always are. Thank you John in Service and Jim, Ricky and Nick in sales. More

very satified with the over all dealship from top to bottom. impress with the saleman paul he was knowledgeale and had grea t insight y needs and concerns. bottom. impress with the saleman paul he was knowledgeale and had grea t insight y needs and concerns. More

The service department is awesome! I moved to Valdosta, GA and still came here for my service needs! I was not impressed with the Honda dealership in Valdosta at all GA and still came here for my service needs! I was not impressed with the Honda dealership in Valdosta at all More

Best service Dept ever. Genuinely cares about making the customer happy. Stocked with needed parts. Appointments save tons of time. Go above & beyond cleaning inside & outside of car & provide a car wash. S customer happy. Stocked with needed parts. Appointments save tons of time. Go above & beyond cleaning inside & outside of car & provide a car wash. Scott & team are tight & super courteous. Exceptional & consistent CUSTOMER SERVICE! TWO THUMBS UP! More

John and his service staff never disappoint. They are awesome. We always trust Johns knowledge and know that our service is done right. Thanks for another great experience. awesome. We always trust Johns knowledge and know that our service is done right. Thanks for another great experience. More

Always the most professional and thorough staff. I would never take my Honda to anyone else. Thanks Lucas for 5 great years of servicing the 3 Hondas that my family owns. never take my Honda to anyone else. Thanks Lucas for 5 great years of servicing the 3 Hondas that my family owns. More