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Lucas Honda of Jacksonville
Jacksonville, FL
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Bought 10 + vehicles from Lucas, best service department by far. Always accomodating with any service issue and service always done in a timely manner. Highly suggest Lucas for any Honda service needs. by far. Always accomodating with any service issue and service always done in a timely manner. Highly suggest Lucas for any Honda service needs. More
I wish I could remember the name of the gentleman who helped me. I had a leak in one of my tires, so they were going to see if they could patch it. Instead, they set me up with all new tires (which wer helped me. I had a leak in one of my tires, so they were going to see if they could patch it. Instead, they set me up with all new tires (which were due me as a Lucas Platinum customer). I was on my way in less than an hour, and I was very happy with my experience. More
I gave Lucas Honda 5 stars because they've earned it. Always a pleasure to work with Scott and all the Lucas Honda employees. Never had to return a car for maintenance (I have 2 cars from Lucas....woul Always a pleasure to work with Scott and all the Lucas Honda employees. Never had to return a car for maintenance (I have 2 cars from Lucas....would've bought 3 if they sold Accura's! Of course, I do all my maintenance by appointment....never a long wait time. If there is going to be a long day, they'll give you a loaner and call you when your car is finished. More
Communicated with us throughout the repair. Service was completed as promised and they were great about sharing our options to keep the price down. Very professional. completed as promised and they were great about sharing our options to keep the price down. Very professional. More
Steve Cardoza always makes certain my car gets serviced quickly and accurately. I have purchased 2 vehicles from this dealership and have always had them serviced here headed up by Steve. Never had a probl quickly and accurately. I have purchased 2 vehicles from this dealership and have always had them serviced here headed up by Steve. Never had a problem. Will continue to be a customer. More
Always get good service.people are always pleasant and helpful.I bought my car here and prepaid for my service and have had a good experience with each visit. Steve is an excellent service advisor who helpful.I bought my car here and prepaid for my service and have had a good experience with each visit. Steve is an excellent service advisor who cares about the customer. More
This visit was much better than previous visits. . If I didn’t already have prepaid my service, I wouldn’t bring my car here. The actual work on the vehicle is fine, the customer service leaves a lot to be didn’t already have prepaid my service, I wouldn’t bring my car here. The actual work on the vehicle is fine, the customer service leaves a lot to be desired. I am always left to feel as if they are doing me a favor instead of appreciating me as a customer. More
Always have my CRV serviced at Lucas Honda. Bought my CRV there and buying experience was exceptional as well as servicing my CRV. GREAT DEALERSHIP! CRV there and buying experience was exceptional as well as servicing my CRV. GREAT DEALERSHIP! More