Lucas Honda of Jacksonville

Timely service and good explanation of the problem. Service waiting area was very clean. Friendly staff. Service waiting area was very clean. Friendly staff. More

Customer service is outstanding as well as the quality of services performed. Highly recommends this dealership. services performed. Highly recommends this dealership. More

Lucas Honda continues to give excellent service. The staff is always friendly & knowledgeable. I had my car detailed this outing & the platinum service agreement contract ended in March 2021. (bought c staff is always friendly & knowledgeable. I had my car detailed this outing & the platinum service agreement contract ended in March 2021. (bought car in March 2016). They were not doing "detailing" the later part of 2020 & the first half of 2021 due to the pandemic but were gracious enough to do this final "detail" job gratis (free) 10 months after I had it done in the past (always in the month of December). If that is not excellent service I do not know what is!!! More

Lucas Honda of Jacksonville continues to be a wonderful Lucas Honda of Jacksonville continues to be a wonderful experience. Great service and timely service. Lucas Honda of Jacksonville continues to be a wonderful experience. Great service and timely service. More

I have used the Lucas Honda service department for many years. They have proved to be knowledgeable, reasonably priced, reliable and, most importantly, honest. I recommend them highly. years. They have proved to be knowledgeable, reasonably priced, reliable and, most importantly, honest. I recommend them highly. More

I'm old enough to remember what it USED to be like visiting a car service center. Thankfully, Lucas Honda is nothing at all like that! The staff is friendly, pretty straight forward, and the waiting a visiting a car service center. Thankfully, Lucas Honda is nothing at all like that! The staff is friendly, pretty straight forward, and the waiting areas are pretty large, quiet and comfortable. More

Going to Lucas' house is like visiting a favorite relative. It's an awesome experience. I usually wait for my vehicle, but with the current situation with the pandemic, and the ETA of the service I relative. It's an awesome experience. I usually wait for my vehicle, but with the current situation with the pandemic, and the ETA of the service I was satisfied with the availability of a courtesy ride home, and back to retrieve my vehicle. More

prompt service and courteous people...no surprises. Have been s Honda owner for many many years...having same people be at the dealer makes all run smoothly been s Honda owner for many many years...having same people be at the dealer makes all run smoothly More

High Pressure and Deceptive sales. Went in to browse a car and was lied to that the special promotion needed that day. Also stated a price that was different from the actual contract. NEVER SENDING FAMILY car and was lied to that the special promotion needed that day. Also stated a price that was different from the actual contract. NEVER SENDING FAMILY OR FRIENDS THERE. More

Really knows the meaning of customer service. Took great care of me after I made a scheduling mistake. care of me after I made a scheduling mistake. More