Lucas Honda of Jacksonville

Excellent service. Always nice to see familiar faces. I've been getting my Hondas serviced here for over 25 years. Would not go anywhere else for sales or service. Always nice to see familiar faces. I've been getting my Hondas serviced here for over 25 years. Would not go anywhere else for sales or service. More

Do NOT go to Lucas for service! I waited two to check tire pressure. My service agent disappeared. I got no updates. I walked over to my car and drove away. The other service agent I waited two to check tire pressure. My service agent disappeared. I got no updates. I walked over to my car and drove away. The other service agent didn’t even notice. Never did get my tire pressure checked. More

Have purchased three vehicles from Lucas Honda. Two have never been serviced anywhere else. Other was for son who does not live here. Service Dept top notch. Steve sets a very high standard of cust Two have never been serviced anywhere else. Other was for son who does not live here. Service Dept top notch. Steve sets a very high standard of customer care. If we ever buy another vehicle it will be from Lucas Honda. I highly recommend the dealership for purchase and on-going service. More

Friendly, courteous, and helpful service writers. No matter whom I get as a service writer I always get a complete explanation of what is to be done and how long it should take. They always go ove No matter whom I get as a service writer I always get a complete explanation of what is to be done and how long it should take. They always go over my cars condition when it is finished and ready to pick up. We really love our '19 Accord and we are very glad we purchased the platinum+ service plan when we purchased our Honda. More

For me - a different (new) service advisor (Ray). The experience was good, and Ray explained my (5) service recommendations thoroughly and to my satisfaction. The experience was good, and Ray explained my (5) service recommendations thoroughly and to my satisfaction. More

Very friendly and prompt service. Nice to see familiar faces when I walk through the door. Nice to see familiar faces when I walk through the door. More

Friendly, supportive, helpful, knowledgeable staff. My 8 year old CRV runs like new. Appreciate everything My 8 year old CRV runs like new. Appreciate everything More

Service Department staff are great! ! Everyone I've worked with have done an excellent job. From answering questions, quoting pricing, estimate time for completion of work, initial greet ! Everyone I've worked with have done an excellent job. From answering questions, quoting pricing, estimate time for completion of work, initial greeting upon entry, down to their professionalism. It's a breathe of fresh air. Thank you !! A big thanks to Jeff!! I'm enjoying my new set of Michelin tires!! More

I’ve had only great experiences with the Service Department in the 20 years I’ve been using them. It is the reason I buy my vehicles here. Department in the 20 years I’ve been using them. It is the reason I buy my vehicles here. More

Efficient service and friendly employees. I Recommend buying the Platinum maintenance agreement when you buy a Honda. I Recommend buying the Platinum maintenance agreement when you buy a Honda. More