Lucas Honda of Jacksonville

Comfortable waiting area with free Wi - Fi. Available Was free coffee or decaf. My service was explained to me very sufficiently. Available Was free coffee or decaf. My service was explained to me very sufficiently. More

My experience was very pleasant. Kerry, my service agent was courteous and professional. I was in an out in a timely manner. Kerry, my service agent was courteous and professional. I was in an out in a timely manner. More

The service Dept was amazing especially Anna! :) The sales and service have been amazing Very satisfied :) The sales and service have been amazing Very satisfied More

Visit was easy breezy worked was completed as discussed and on time very wonderful interacton and on time very wonderful interacton More

My Lucas Platinum purchase continues to be the one of the best purchases I've ever made. I don't even drive a Honda anymore (a big mistake on my part), but I avoid going to the "other" dealership at all cost best purchases I've ever made. I don't even drive a Honda anymore (a big mistake on my part), but I avoid going to the "other" dealership at all costs. Long live Honda service departments More

Lucas Platinum, arrive, they get the maintenance done quickly, and then leave. ... 15 word minimum .... quickly, and then leave. ... 15 word minimum .... More

They always do a very good job. We purchased the service plan and have always been treated very well. I would recommend them to anyone! We purchased the service plan and have always been treated very well. I would recommend them to anyone! More

Every employee at Lucas Honda is so friendly and pleasant that I feel at home. Anna was such a joy to work with. I feel confident I have the best people working on my vehicle. that I feel at home. Anna was such a joy to work with. I feel confident I have the best people working on my vehicle. More

This dealership has been servicing my vehicles since 2004. I have always been treated with courtesy and understanding. There is another Honda dealership closer to my home, but Lucas Honda makes me fee 2004. I have always been treated with courtesy and understanding. There is another Honda dealership closer to my home, but Lucas Honda makes me feel like family. More

BEWARE! !! My dad is 83 years old and the Lucas Honda dealer sold my dad a new 2022 Honda CR-V.  The sticker price was for $33,540.  The top of his contract !! My dad is 83 years old and the Lucas Honda dealer sold my dad a new 2022 Honda CR-V.  The sticker price was for $33,540.  The top of his contract though was for $47,204.  He is elderly and his mind and hearing seems to be slipping.  He traded in his 2014 Toyota RAV 4 Limited in excellent shape with only high mileage, nothing wrong with it, for $10k. I called them and they explained that his car was only worth 4K because of the mileage. They said they did him a favor and gave him $10k for it. Well I looked it up on the KBB and trade in value is $9,800-$11,900 even with high mileage. I asked why the $10,000 difference besides that. They said that $2,995 was for some kinda of package. It was car mats, mud flaps and pin stripes. Well he had to go back and get the mud flaps installed, he had cheap mats and he had to request the upgrades like he paid for. And 3 weeks later he still don’t have the pin strip. All that for $2,995? Are you kidding me??? What a rip off!!! They also tacked on a $6,995 marketing adjustment. I called and told them I couldn’t believe that took advantage of an elderly man. They swore they would never do that. Well they did!!!!! I’m sick that they did this to my dad.   So moral of this review is, don’t trust them with your elderly parents. I’m giving them one star because, Nick Trunk, the salesman was so nice to my dad. Otherwise I give it zero stars when dealing with the elderly. More