Lucas Honda of Jacksonville
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 629 reviews
Outstanding service. Brought my Ridgeline in for oil change/service. Service advisor (Kerry Smallwood) was professional and easy to work with. He had to order a part for Brought my Ridgeline in for oil change/service. Service advisor (Kerry Smallwood) was professional and easy to work with. He had to order a part for a recall and told me exactly when he could have it installed. He contacted me a few days later (when he said he would) and scheduled me right away. Came in and had it installed as promised. Thoroughly pleased with this service. More
Excellent service, service advisors are helpful, friendly, and knowledgeable. I leave felling confident that the service was preformed accurately. friendly, and knowledgeable. I leave felling confident that the service was preformed accurately. More
As a loyal Honda owner, Lucas Honda did whatever it took to meet our requirements to get into a new lease. Nick, Jim, Mark, Darius know us and treat us like family. to meet our requirements to get into a new lease. Nick, Jim, Mark, Darius know us and treat us like family. More
Overall I'm good with this place and everything was ok. Nothing more than expected from a dealership service department. Nothing bad to say. Maybe not be so busy or seem to be so busy all the time. I also Nothing more than expected from a dealership service department. Nothing bad to say. Maybe not be so busy or seem to be so busy all the time. I also would have been nice to know up front that I was done with my warranty and the oil change would not be free. More