Lucas Ford of Burlington - Service Center

NEVER HAD A BAD DAY !! MY EXPERIENCE WITH FORD SERVICE DEPARTMENT IN THIS TIME OF CRISIS WAS SAFE AND SATIFACTORY THE BROTHA AT THE COUNTER WAS FRENDLY. THE SERVICE WORKS FO MY EXPERIENCE WITH FORD SERVICE DEPARTMENT IN THIS TIME OF CRISIS WAS SAFE AND SATIFACTORY THE BROTHA AT THE COUNTER WAS FRENDLY. THE SERVICE WORKS FOR ME . GREAT !! More

My experience with Lucas Ford has always been phenomenal with customer service and the servici6of my vehicle. Recommended very highly this dealership for your needs. with customer service and the servici6of my vehicle. Recommended very highly this dealership for your needs. More

Oil Change On Saturday, 7 Mar 2020, I was able to receive a same-day appointment for my vehicle. Your Ford team was awesome, vacuumed my vehicle and went the ex On Saturday, 7 Mar 2020, I was able to receive a same-day appointment for my vehicle. Your Ford team was awesome, vacuumed my vehicle and went the extra mile to assist me with setting up my cargo net for the trunk. The overall service was phenomenal and I truly thank everyone involved. More

My experience was a positive one. Alex was very helpful. He explained everything and kept me informed while my car was in for service. He got me a rental within a few days. He explained everything and kept me informed while my car was in for service. He got me a rental within a few days. More

Great Service Went in for a problem with the rear right tire on my 2017 Ford Edge, the tire pressure light kept coming on even after I added air... they found out i Went in for a problem with the rear right tire on my 2017 Ford Edge, the tire pressure light kept coming on even after I added air... they found out it was a nail in the tire and fixed it! More

Great timely service on my GT for oil change, tire rotation and maintenance review. The availability to be picked up at work to get car was a blessing. . Thank you! rotation and maintenance review. The availability to be picked up at work to get car was a blessing. . Thank you! More

2018 Ford Explorer This is our 2nd & last Ford product. The vehicle at 21,000 miles at 50mph cut off all power ( not a stall). The dealership had the vehicle for severa This is our 2nd & last Ford product. The vehicle at 21,000 miles at 50mph cut off all power ( not a stall). The dealership had the vehicle for several days & were unable diagnose the vehicle with any issues. This vehicle is not safe & I will not drive it with my family in it for fear that it will fail again. They returned the vehicle after driving it all week to seek a diagnosis, with no gas. While the staff in service are kind they were unfortunately not helpful. Unfortunately I have 2 years left on this lease. More

Works Service Scheduled for a Tuesday morning 08:00 - dropped off car the night before. Requested service performed by noon. The service was completed by 09:45. As Scheduled for a Tuesday morning 08:00 - dropped off car the night before. Requested service performed by noon. The service was completed by 09:45. As always Lucas Ford performed without incident. They are always very efficient and helpful to any needs. very friendly staff. Will continue to come to Lucas Ford for all my car's needs. More

I brought my escape in recently for a check engine light. The technician and service manager diagnosed the problem which was minor free of charge. This is outstanding service and I would recommend Lucas forw The technician and service manager diagnosed the problem which was minor free of charge. This is outstanding service and I would recommend Lucas forward to all my friends for vehicles and service. I am More

service and repair center the car I bought was from a used car dealership and I came to the maufacred name to get a overall check and they did a through check on the the car I bought was from a used car dealership and I came to the maufacred name to get a overall check and they did a through check on the car and I thank you guys so much More