Lucas Chrysler Jeep Dodge RAM Inc.

It took six times back to dealer to get four door panels installed correctly. Three to get them installed as they were back ordered and then they replaced a warped door with a new door that was warped and t installed correctly. Three to get them installed as they were back ordered and then they replaced a warped door with a new door that was warped and then they replaced a door and did not install it properly the first time. Had to be brought in again instead of offering to fix it when I came to pick up vehicle. Shoddy service. More

Great service Would recommend to Great service Would recommend to others Took less than an hour for oil change, tire rotation and multi vehicle inspecti Great service Would recommend to others Took less than an hour for oil change, tire rotation and multi vehicle inspection More

Team is amazing. Help bring in the last part in the east coast do fix my car to go to my next military station. Just in time. Thank you so much! coast do fix my car to go to my next military station. Just in time. Thank you so much! More

The repairs I brought my truck in for , weren’t really addressed . The communication between from the service department was terrible ! addressed . The communication between from the service department was terrible ! More

Truck wasn’t fixed after a week in dealer!Now need to Truck wasn’t fixed after a week in dealer! Now need to get a loaner to get vehicle fixed properly Truck wasn’t fixed after a week in dealer! Now need to get a loaner to get vehicle fixed properly More

The service department was well staffed, courteous and professional. They got me on my way quickly and took care of all my needs. professional. They got me on my way quickly and took care of all my needs. More

The dealership was concerned and diligent in helping determine the cause of an electrical issue with my car. They have continued to follow up to assure the issue has been resolved determine the cause of an electrical issue with my car. They have continued to follow up to assure the issue has been resolved More

Rich and Chris were very professional and courteous as they efficiently facilitated my vehicle purchase. they efficiently facilitated my vehicle purchase. More

Brought vehicle in for brake repair a few months ago. When I tried to take the wheels off to put on new wheels the lug nuts had been put on so tightly that i stripped one of the bolts and ground up a few When I tried to take the wheels off to put on new wheels the lug nuts had been put on so tightly that i stripped one of the bolts and ground up a few of the others. Lug wrench wouldnt budge the bolts. Had to use a socket wrench with a 4 ft breaker bar and even then it was hard to get them to move. If I had gotten a flat on the road there is no way I would have been able to get the wheel off. Brought the vehicle in to remove remove/replace the lug nut which they were able to do. Also brought a key in which I needed programmed to start the vehicle. At pickup I was told that they cant program aftermarket keys but that I owed the fee for them to obtain the code to program the key. If they couldnt program an aftermarket key why did they lookup the code? More

I give it a 10 ! So great thank you so much ! See you soon for the next one ! soon for the next one ! More