Lucas Chevrolet - Service Center

Service was very good. I arrived at my scheduled time and they took me right in. Service was completed at the time they told me. Truck ran great! they took me right in. Service was completed at the time they told me. Truck ran great! More

Prompt service. I have been a customer of Lucas Chevy for many years and find them to always be courteous, friendly, and efficient whenever I take my car in for servicing. many years and find them to always be courteous, friendly, and efficient whenever I take my car in for servicing. More

i had my 2011 chevy camaro checked because it got hot (only) when in idle. they told me it was the thermostat, even though i told them that the thermostat was new. they wanted to charge me over $500 for (only) when in idle. they told me it was the thermostat, even though i told them that the thermostat was new. they wanted to charge me over $500 for the replacement. i drove it to another repair shop, they checked everything and found that there were air bubbles from having a new water pump put in. (Lucas Chevrolet did the waterpump replacement earlier)...the shop bled the hoses and everything was good. my car never got hot again! when i dropped my car off at Lucas Chevrolet I could only speak to the receptionist, a mechanic never talked to me, i insisted that it couldn't be the thermostat, but they ignored it! total rip off! and not good business More

Excellent service. Jim stands by his word. Takes great Excellent service. Jim stands by his word. Takes great care of his customers. Service team got rid of the dog smell in my car, I purchased a lease. Excellent service. Jim stands by his word. Takes great care of his customers. Service team got rid of the dog smell in my car, I purchased a lease. More

Service is horrible.We have called every day now for 3 Service is horrible. We have called every day now for 3 weeks to GM about a serious issue with our TAHOE. You can be sure that if something happens t Service is horrible. We have called every day now for 3 weeks to GM about a serious issue with our TAHOE. You can be sure that if something happens to this car with my family in it, there will be a big law suit. Apparently the tech at Lucas said he has never heard of the differential mounts breaks. The lines are leaking. Only 70k miles. I will and have already started taking this to social media. Terrible than Nobody can call us back. We have been told 10 times that we would get a call back. More

Lucas Chevy is my go to dealership for new vehicles and maintenance, since I choose GM products I only need to go in for routine maintenance. Fast, efficient and always courteous! maintenance, since I choose GM products I only need to go in for routine maintenance. Fast, efficient and always courteous! More

Receipt said I requested a multi point inspection I never said no such thing. Whatever they did my vehicle now pulls to the right and the other vehicle I had in the following week now idles high. And people said no such thing. Whatever they did my vehicle now pulls to the right and the other vehicle I had in the following week now idles high. And people wonder why customers complain about paying so much. Every time one comes back from service something else goes bad. More

So far all my experiences with the service and sales staff have been great. Friendly and courteous services get completed quickly without issue. Keep it up and I'll keep coming back. Great job Thx! staff have been great. Friendly and courteous services get completed quickly without issue. Keep it up and I'll keep coming back. Great job Thx! More

I am so tired of paying for a new fob. This is the third one on a $40,000 car. I was told it was $125 and then you charged me $80 for the fob on top of that. You also tried to get a battery thing and got ma one on a $40,000 car. I was told it was $125 and then you charged me $80 for the fob on top of that. You also tried to get a battery thing and got mad so that’s why I got charged for the fob. I will never come to this dealership again. So I hope the $80 was worth a new car that my wife needs and a couple thousand probably in the next couple years that I’ll be spending on this car. Take me off your Mailing list and email More

Excellent service department. They all make sure your are satisfied. The Service Manager follows up on every detail. The mechanics are top rate and care about what they are doing. You never have to worry abo satisfied. The Service Manager follows up on every detail. The mechanics are top rate and care about what they are doing. You never have to worry about service at this dealership. More