Lucas Chevrolet - Service Center

Very good customer service dept. However there is one problem after 4 times there for the same problem under warranty they cannot figure out how to solve the problem and the 3 year warranty 36000 is up. problem after 4 times there for the same problem under warranty they cannot figure out how to solve the problem and the 3 year warranty 36000 is up. So they recommended along with me to go thru corporate office as they washed their hands of the problem it appears. More

I do not go to a dealer for service unless it is something warranty/recall related or proprietary that cannot be handled at my TRUSTED mechanic of 25+ years loyalty and excellent service. something warranty/recall related or proprietary that cannot be handled at my TRUSTED mechanic of 25+ years loyalty and excellent service. More

The representative that processed my vehicle for maintenance was very courteous and professional. I do not recall her name but if you look up my order hopefully her name is attached. I had transmi maintenance was very courteous and professional. I do not recall her name but if you look up my order hopefully her name is attached. I had transmission replaced and she worked it out so that upon pick up I was able to drop off my other vehicle for regular maintenance. She called me every step of the way with updates during the repair. My other vehicle is a new Dodge Ram and I prefer to go to you for service. It is because your staff seems to care. Thanks More

Neet clean helpful professional pleasant friendly check in was easy very informative check out was also very helpful entire staff was spot on will be coming back for sure in was easy very informative check out was also very helpful entire staff was spot on will be coming back for sure More

Staff is pleasant unfortunately issue wasn’t recited in fact is worse. As a long time customer to this brand of automobile we’re very frustrated. fact is worse. As a long time customer to this brand of automobile we’re very frustrated. More

Everyone was friendly and helpful I called easy to make an appointment it was quick service The service people explained everything clearly And quick checked our an appointment it was quick service The service people explained everything clearly And quick checked our More

Was very disappointed that I could not use my GM credit card points earned of $191 towards my service. Was told can only be used towards a new vehicle purchases. My truck is 2019 and not looking to buy for card points earned of $191 towards my service. Was told can only be used towards a new vehicle purchases. My truck is 2019 and not looking to buy for a number of years. So why have and use the credit card???? More

The dealership is a Clean facility, wait time a little long for basic work but other wise good service and friendly and helpful people and employees long for basic work but other wise good service and friendly and helpful people and employees More

Great service, friendly, on time and good pricing! Great experience, all around professional team. The facility is modern, well kept, clean and comfortable- really trust this dealer! experience, all around professional team. The facility is modern, well kept, clean and comfortable- really trust this dealer! More