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Lucas Chevrolet - Service Center

Lumberton, NJ

4.6
652 Reviews

652 Reviews of Lucas Chevrolet - Service Center

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September 30, 2024

Excellent service department and writers. Easy to make appointments and work done on time Cashier is a wonderful person to deal with as well Overall, just a wonderful experience More

by Cfmickno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 30, 2024 -

Lucas Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 12, 2024

Great service And comfortable waiting , spacious area! Friendly, efficient, expert technicians and on time experience! More

by johnj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Ryan
Sep 13, 2024 -

Lucas Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2024

Great job Lucas Chevrolet Service was done on time and called when finished pick up want great.great job Randell More

by Gswain11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randell, Pat
Aug 29, 2024 -

Lucas Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2024

I am very frustrated with my Chevy having a gross motor failure at 10,000 miles but that is not Lucas's fault. The service groups did a great job on the work and keeping me informed throughout the process. More

by vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
July 17, 2024

Nice customer service, very fast with my vehicle and reasonable prices will be back soon. More

by kbritoo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randell Brito
July 08, 2024

Had an appointment but took them over a day to give me an answer and I had to keep calling to get it. Also the pricing is outrageous. More

by Jhinson1218
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall
July 04, 2024

I was not told that there is a charge to use my credit card and a personal check until I went to pay. Was also told after I paid that I might have $$ in my GM Account. didn't know that existed and still More

by SCHWAJOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
names unknown
July 01, 2024

Amazing service and awesome customer experience. I was in and out in almost 90 mins which I think is pretty good. Sales team was amazing and didn’t push me to buy unnecessary things. Thank you Lucas More

by CHANDAN_PPATIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Chevy team
June 30, 2024

Did not like what happened to me and it’s not the dealers fault the radiator on this brand new Blazer had to be replace cause it set my Yellowstone trip back 3 days and I lost a lot of time and money. I aske More

by NAGTASTIC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
June 30, 2024

First time I came in I was not satisfied since the problem on the new truck with 400 miles was still misfiring. Second time they did a great job More

by BMCFIRE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service tech