654 Reviews of Lucas Chevrolet - Service Center
This dealership has everything you want and need. The friendly service of all of their employees makes you feel right at home. Anytime I need service done on my 2021 Silverado Lucas is the only place to friendly service of all of their employees makes you feel right at home. Anytime I need service done on my 2021 Silverado Lucas is the only place to go, professional and productive. More
The service at Lucas Chevrolet is the best you can get anywhere, and the respect and courtesy that is shown is untouchable! I commend each one of their staff members! anywhere, and the respect and courtesy that is shown is untouchable! I commend each one of their staff members! More
Great service department and friendly staff. Work Great service department and friendly staff. Work performed in a timely matter. I would definitely recommend friends and family!!! Great service department and friendly staff. Work performed in a timely matter. I would definitely recommend friends and family!!! More
Lucas Chevrolet quickly & accurately diagnosed my car’s unusual condition & repaired it—they even got a specialized part expedited from Michigan & had it working like new very quickly! unusual condition & repaired it—they even got a specialized part expedited from Michigan & had it working like new very quickly! More
My experience was amazing! Everyone was very helpful and answered all my questions. Mike the service manager was extremely kind and accommodating. I will gladly continue my service needs with Lucas. Thank y answered all my questions. Mike the service manager was extremely kind and accommodating. I will gladly continue my service needs with Lucas. Thank you! More
I purchased a CPO 2016 Silverado 4 x 4 December 2020, Was promised from the sales department the center consul lid would be replaced because the latch was broken, never happened service department said it wa promised from the sales department the center consul lid would be replaced because the latch was broken, never happened service department said it was $600 in sales won’t pay for it, I said fine, just fixed the transmission shifting issue which part of was fixed by flushing the system and there was a service bulletin for that repair. Had the truck in this past December for a check engine light and hard transmission shifting and they said it needed a thermostat and transmission harness replacement and the repair needed to be authorized and parts ordered, I was to be called in a few days to schedule when I could bring it back, a month later I called them and they said oh we were waiting for your phone call everything was approved the same day I had it from the first place, picked up the vehicle this past Monday, January 31 and aside from the interior smelling strongly of gasoline I drove out of the lot stopped at the first light and the engine is still running rough, still can’t get through inspection because five readiness monitors are not set and the PO 7-Eleven code is still in the system for transmission temperature sensor, which was why the harness was replaced in the first place, also by the way it took seven phone calls to schedule that appointment for Monday as no one answers the phone at this dealership, service writer blames it on the attitude of the receptionist, xxxx a multi million dollar dealership station business with this horrendous service is beyond me as I work down the street and many of my customers warned me not to buy or get my car serviced there, I learned my lesson!! More