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Lucas Chevrolet - Service Center

Lumberton, NJ

4.6
652 Reviews

652 Reviews of Lucas Chevrolet - Service Center

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February 09, 2025

I recently took my son's 27 year old car in for a Check Engine light I wasn't able to resolve. Instead of throwing parts at the problem I let the service department diagnose the issue. They had it diagnose More

by dfreeman24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 09, 2025 -

Lucas Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lucas Chevrolet.

February 05, 2025

The service representatives are knowledgeable and always helpful. The times required to perform service requirements are reasonable, and cars are returned with all the work completed as discussed with the a More

by jmagdziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors and one salesperson who was also very helpful.
Feb 05, 2025 -

Lucas Chevrolet responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lucas Chevrolet.

February 02, 2025

Our 22 year car failed due to rust so we started shopping right where where it was in for repair. We found a replacement with Joes help. it fits our budget and space requirements so we are thankful for the h More

by JAMESS8760
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe,service intake person
Feb 03, 2025 -

Lucas Chevrolet responded

Thank you for your business and this review, James. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 02, 2025

Service is very knowledgeable And fast Who ever is running the parts department saw I was bringing in a Lexus and ordered the Lexus oil filter so that it would be there when i brought the car in. I ta More

by Kennygiwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service
Feb 03, 2025 -

Lucas Chevrolet responded

Thank you for taking the time to share your feedback with us, Kenny. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2025

Great service! Professional , friendly, and expert technicians. Repairs, maintenance always complex on time or ahead of schedule. More

by JOHNJ852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 25, 2025 -

Lucas Chevrolet responded

Thank you so much for your excellent review, John! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lucas Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2025

Nice clean showroom. Very friendly employees. Answered all my questions. Bought a new vehicle and went back days later with questions and they were very helpful. More

by ECKGIRL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 10, 2025 -

Lucas Chevrolet responded

Thank you for choosing Lucas Chevrolet. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

January 08, 2025

I had problems with my wife's remote won't work sometimes ,Steve in service really listened to my problem and he tried his best to fix it ,so far fingers crossed no problems. Steve is a very nice person to d More

by DPEMT2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 08, 2025 -

Lucas Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you for choosing Lucas Chevrolet, we look forward to having you as a valued customer for many years to come!

January 05, 2025

They Talk to you like you're stupid, yet they are the stupid ones. Will never recommend or return to these clowns More

by CHRISLINTON1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idiot
Jan 09, 2025 -

Lucas Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Chris, and hopefully, we can get to the bottom of this.

January 02, 2025

Service was completed quickly and completely. I will use Lucas for service again. I appreciate the clear signage stating the payment options - thank you for that. However, it is 2025 and cha More

by nickb223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 03, 2025 -

Lucas Chevrolet responded

Nick, We are very happy to hear that Lucas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 30, 2024

Low pressure sales. Easy to deal with.. I purchased the truck from them and will consider them for my next one. Good team. More

by CHIPBUNCH
Recommend Dealer
Yes
Employees Worked With
Patrick Grepo
Dec 30, 2024 -

Lucas Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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