Lucas Chevrolet

Great service. John Endress was great answered all my questions and even add things I didn’t expect. Denise Orsini extremely pleasant and helpful as well. questions and even add things I didn’t expect. Denise Orsini extremely pleasant and helpful as well. More

I had the very best experience! Everyone was so helpful and quick! I couldn’t have asked for a better experience. Thank you so much, Jim! and quick! I couldn’t have asked for a better experience. Thank you so much, Jim! More

The service department was great. They fixed my car. The people working the counter are very nice and most helpful. I highly recommend this dealership The people working the counter are very nice and most helpful. I highly recommend this dealership More

Purchase of a used vehicle. Everything went well with the purchase, except the day after I purchased the car it would not start. The issue was a new battery was required. My conc Everything went well with the purchase, except the day after I purchased the car it would not start. The issue was a new battery was required. My concern is why wasn't this found during the 172 point vehicle check. More

BOB WOODWARD Very friendly people, easy to navigate and very clean newer building. Free coffee,Wifi and Soft Pretzels while i waited. Bob the service manager perso Very friendly people, easy to navigate and very clean newer building. Free coffee,Wifi and Soft Pretzels while i waited. Bob the service manager personally asked me how my service was. Would highly recommend using this dealership More

The tech was on time and professional. He did good job on my windshield. You can barely see the crack. I’m very pleased. Doesn’t look like like it will break open. Nice job!!! my windshield. You can barely see the crack. I’m very pleased. Doesn’t look like like it will break open. Nice job!!! More

Bravo Lucas for hiring Randelle Brito away from Burlington KIA. She is an excellent service writer and the Auto Service industry needs more women today. I have found her to be efficient, courteous Burlington KIA. She is an excellent service writer and the Auto Service industry needs more women today. I have found her to be efficient, courteous and professional. I had almost gave up bringing my vehicles to Lucas because I felt the personality and customer concerns had all but evaporated. Pricing for services needs to be a little more competitive still but hopefully this survey can steer them in the customers direction. Robert McDonald. More

Everyone we dealt with hear from sales, financial, management & lot guys were great ! Would recommend Lucas to everyone. Definitely one of the best experiences I’ve had buying a car. management & lot guys were great ! Would recommend Lucas to everyone. Definitely one of the best experiences I’ve had buying a car. More

Excellent customer service and quality of work performed. The service department is very responsive and stands by its word. Ryan Gainey, although not in service, is the main reason I keep coming to Lucas Ch The service department is very responsive and stands by its word. Ryan Gainey, although not in service, is the main reason I keep coming to Lucas Chevrolet. More

Had my vehicle in for its 36,000 mile service (still under mileage and warranty) and told the service rep that I also had a buzz in the passenger front door panel that vibrates to every single bass note under mileage and warranty) and told the service rep that I also had a buzz in the passenger front door panel that vibrates to every single bass note/kick drum. My volume never gets close to 50%, my bass is set at 1, mids at 2-3 and treble pegged all the way to the high side to unmuttle the sound. I was told by the service manager after he heard the buzz that next time we ave it in, we’ll play the same song in another Colorado and see if it makes that noise in that car. Last time I checked, a buzz in any door is a bad thing, especially under warranty. I’m not stupid when it comes to cars/trucks. This comes down to laziness by the service department and not knowing what the xxxx their talking about. Once I get my door fixed, under warranty, I will not be returning to your dealership for service or sales. Bad taste left in my mouth. More