Lucas Chevrolet

Customer service I called emailed for my mother and the same day I received a call back from Stacy. She was very helpful and answered all my questions. I called emailed for my mother and the same day I received a call back from Stacy. She was very helpful and answered all my questions. More

Awlsome Service...Above board...Recommend to everyone Excellent service..all tech and managers were very excellent and informative... My car was washed and serviced in less than an hour.which is awlsome. Excellent service..all tech and managers were very excellent and informative... My car was washed and serviced in less than an hour.which is awlsome... More

Chevy lover It's my credit they were able to help me get out of an hour working vehicle and into a brand-new Chevy Cruz which I'm very happy with big thanks to P It's my credit they were able to help me get out of an hour working vehicle and into a brand-new Chevy Cruz which I'm very happy with big thanks to Paul. More

Above board, honest, Excellent Customer Service I bought my Chevy Cruze from Lucas in 2014 and it was the single best car buying experience I, or anyone in my family had ever had. We worked with Rya I bought my Chevy Cruze from Lucas in 2014 and it was the single best car buying experience I, or anyone in my family had ever had. We worked with Ryan Gainey and the amount of care, precision, honesty, up front and legitimate guidance we received throughout the whole process made that experience one that would keep me and my family coming back to them whenever we needed a car. Since then, both of my parents and my grandparents have been to Lucas and have received the same old fashioned and professional service from different salesmen. The whole operation is really something to write home about. Recently, my wife and I were considering trading in our cars to get into something newer and within minutes I had a personalized email and text from Lucas saying that if I needed anything, don't hesitate to ask. It wasn't pushy or annoying, simply reaching out to let me know that we are taken care of. I gave Ryan a call the next day to talk to him about this possibility and he remembered me from 2 years ago. He even remembered my trade in and the specifics of the deal we arrived at. It is this sort of person-focused treatment that sets Lucas apart. At the time I was a recent graduate looking for an affordable sensible car, and by the end of the day I was driving away in a brand new Cruze for a truly unbelievable price. They made sure to tell me on the way out to come in anytime for a free oil change and carwash. Like I said, my folks have had the same experience, and we will never go anywhere else. More

Laid back dealership with no preassure I am happy to say I purchased my 3rd vehicle from the Lucas family. No reason to go anywhere else. Great family feel in both sales and service. Th I am happy to say I purchased my 3rd vehicle from the Lucas family. No reason to go anywhere else. Great family feel in both sales and service. Thanks again guys! More

Professional courteous service Jason Lawrence at Lucas Chevrolet was great to deal with. The entire staff made my car buying experience one of the best I have ever experienced! I ca Jason Lawrence at Lucas Chevrolet was great to deal with. The entire staff made my car buying experience one of the best I have ever experienced! I can't say enough good things about the team at Lucas Automotive Group! I will never but a car anywhere else. More

Had a five star experience! Just recently purchased a vehicle I found on autotrader from them. Had a great time purchasing my vehicle from Lou. I would recommend Lucas Chevrolet Just recently purchased a vehicle I found on autotrader from them. Had a great time purchasing my vehicle from Lou. I would recommend Lucas Chevrolet to everybody! Thanks again! More

Pushy,ignorant ,rude,nasty ,and I could go on! I used a true car form,and you get prices.now this dealer will not stop harassing me.Tammy has left about 20 messages over two months !I had to block I used a true car form,and you get prices.now this dealer will not stop harassing me.Tammy has left about 20 messages over two months !I had to block her number.Now she's texting me.After I didn't respond she texted again.I finally just responded with two words that should of made anyone with common sense not try again,but this so called lady had to keep it up.Finally called to have a Manager I believe Bob tell her leave me alone.This guy was more ignorant and would not listen.I can see why they have the worst ratings.If Lucas was the last car dealer on earth,I'd walk.I placed harassment reports with the proper authorities.What a bunch of Unprofessional people.Stay clear there are still nice dealers out there,but Lucas is not one of them.A manager should just say,I'm sorry sir she won't bother you again!Not this dealer ,simply horrible. More

GREAT EXPERIENCE My family has been dealing with Lucas Chevrolet for years. Nothing but great experiences, including my recent Camaro purchase. The Internet manager, My family has been dealing with Lucas Chevrolet for years. Nothing but great experiences, including my recent Camaro purchase. The Internet manager, Chris Hurff, had everything set up and ready to go before I ever stepped foot in the dealership. Upon arrival, I had the pleasure of meeting Chris. He introduced me to Ryan Gainey, who took me on a test drive and processed the sale. I cant say enough about either one of these gentleman. They made the entire experience enjoyable. I love my new Camaro! Good luck in the new building! I look forward to seeing it when its completed. Thanks again guys! More

Dodged a bullet I was shopping for cars and went to Lucas Chevrolet. I test drove a 2014 Cruze that I liked well enough to turn in a credit application. Because my I was shopping for cars and went to Lucas Chevrolet. I test drove a 2014 Cruze that I liked well enough to turn in a credit application. Because my credit is not great I knew it could be challenging to find financing but had done enough homework to know that lots of credit applications can further damage credit. I specifically told my salesperson to turn it in to no more than 3 lenders. I got a call from the GM a couple of hours later that he had an approval from one lender, had heard back from several others and had a few more he was waiting on. Doing the math that tells me they didn't listen. I asked him what the payments would be since I had specified no more than $300 per month. He wouldn't tell me. I left him messages over the next two days and got no calls. After I texted the salesperson telling him to forget it he called me back. Still all he would tell me was that I was approved but didn't know how much the payments were going to be. I finally explained that if I was having this much trouble getting answers before buying the car, I couldn't imagine what a hassle it would be to get problems resolved after the purchase and that I would not do business with them! I'm so grateful that I dodged the bullet of years of headaches dealing with the games Lucas sales and management staff clearly use as their model of business. I ended up going to a very nice Chevrolet dealership (thank you Elkins Chevrolet for being a GREAT & hassle-free experience :) ) where I got straightforward answers and no games. (check out my 5-star review of THAT dealer for more specifics.) If you are thinking about a Chevrolet product, keep driving and go to Marlton instead! More