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Lubbers Cars - Service Center

Cheney, KS

2.5
18 Reviews

18 Reviews of Lubbers Cars - Service Center

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December 07, 2018

Very understand and personable Called in with a problem, Brian handled everything with professionalism , got things fixed and I left satisfied, hope to buy several more trucks with More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Edwards, Brian West
February 14, 2018

Rick Epp Rick was amazing to work with! He helped me buy my first car all by myself. He told me everything I needed to know and worked with me and my guide lin More

by Lizjurez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Epp
November 06, 2017

Awesome experience! This was by far one of the best experiences I’ve had thus far! Trent didn’t treat me like just a female that didn’t know anything. Was helpful and n More

by Chloesmmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Edwards
July 25, 2017

The work they did on my truck was horrible. I would not let them work on any more of my cars or trucks. They tell you it is ready to pick up and you pay your bill. Then it doesn't run. Then they More

by Blackdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Lubbers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Chlumsky
Aug 03, 2017 -

Lubbers Cars responded

Thank you for taking the time to voice your concern. We are unaware of any customer dissatisfaction and don't have much to go off of based on your review. Would you be willing to contact us directly at (316) 540-0011, or respond back privately with your information so we may contact you?

April 26, 2017

My experience at Lubber is always great! They're are efficient and straight too the point. I know I can make an appointment and know it will be done soon and in the order it come in unlike so More

by FordGal1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Edwards
February 01, 2013

In December I unfortunately had to get some engine work done on my '07 Suburban. The folks in the service department were very professional. The service desk lady, Pam, was very patient in explaining what More

by DaveRugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 11, 2012

Drove 26.5 miles to get my oil changed. Told me 2.5 hours. Mechanics didn't look busy. No customer consideration,dirty shop,not organized,hap hazard attitude. Managed to get my nitrogen checked in my More

by vietnamvet
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
April 11, 2011

I love working with these people. They always seem to bend over backwards to help me. I am greeted with a smile on every visit. I own a 2007 Mustang GT Convertable and it had a bad top and my local deale More

by pipermalibu1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug and Tim
2