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Lubbers Cars

Cheney, KS

4.0
352 Reviews
Welcome to Lubbers Cars, home of the Friendly Way to Buy! Whether you're in the market for a new Ford, Chevy or pre-loved vehicle, we're here to help! We also have two award-winning service departments here for you in all the miles to come. Come see us in Cheney, or visit us at https://www.lubberscars.com/.
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944 N Main St

Cheney, KS

67025

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Showing 352 reviews

April 10, 2023

Great to work with, we showed up 15 minutes before they closed and purchased a vehicle. In and out with everything in just over an hour. WOW Awesome! More

by ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Epp
March 26, 2023

Bought a brand new truck from Lubbers and when I needed some warranty work done, the very unfriendly service department told me it was normal and didn't need repaired. So I went to another Ford dealership More

by dje5
Recommend Dealer
No
Employees Worked With
Danny Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Barr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Lubbers Cars responded

Thank you for your business and for your feedback. We apologize if we miscommunicated in any way during your visit, or worse if we came off as unfriendly! Hopefully the information below better details our findings. Ford’s communication concerning the design and function of the lamp assembly: Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. During your visit, the advisors inspected the vehicle for both damage and excessive moisture inside the lamp assembly. They found the amount of condensation to be within normal limits, and at a level that would have cleared on its own. You mentioned that you are having it replaced, but please be aware that what you experienced will likely happen again, as it is performing as designed. We apologize if your visit did not result in the outcome you had expected, but please know that we take your time (as well as your trust) seriously and will not recommend nor encourage unnecessary repairs.

January 28, 2023

I hate car shopping but it purchasing at Lubbers was easy. They were great to deal with and we were able to get the car we wanted without any hassle. Will definitely purchase there again. More

by jkepka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

awesome experience. would definitely recommend anyone to them. had a bad run in with Mel Hambelton and decided to give Lubbers a shot. Left with the vehicle we wanted. More

by scott s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

I just purchased my second vehicle from Lubbers and I have to say it is always a pleasant experience. My last salesman was Ryan and he wasn't available so Troy took over and got the deal done. I will rec More

by rick_mcgrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Spencer
July 12, 2022

Very easy to work with, not overbearing or pushy. Very fair on trade-in. Great experience! More

by Rsramek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Piska
June 28, 2022

Had a car for a certain price emailed about it and they never returned my message or call about it. More

by Deedee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
June 24, 2022

Trent is my service guy at Lubbers! While I appreciate the team that does the service work as well, Trent is the face of the service department to me. He always works to put the custo More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Edwards
April 26, 2022

Rick Epp, Ryan Lubbers, and Chris Lubbers did a fantastic job making my buying experience enjoyable. I will recommend them to anyone that asks me about buying a new/used vehicle. Great job. More

by rick_mcgrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Epp
April 24, 2022

we buy a car in 2018 and Ron went out of his way to help and went above and beyond our expectations of trading our vehicle and purchasing another. He provided excellent customer service and made sure we got More

by salinasuperdave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lubbers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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