Loyalty Toyota Richmond

The assistance I receive at your business has been outstanding and the service representative was the same. outstanding and the service representative was the same. More

Excelent service by Mr. Cheyne Hoke. Follow up was good got the vehicle done earlier than what was told to me. Appreciate his work. Cheyne Hoke. Follow up was good got the vehicle done earlier than what was told to me. Appreciate his work. More

In the past Loyalty has tried to get me to spend more money than I wanted to, however this time was different. Thank you for taking "no" as "no". money than I wanted to, however this time was different. Thank you for taking "no" as "no". More

I have always received excellent service and Dana would be a main stay in any organization. She is always friendly, polite and happy, I specifically request to deal with her even if I have to delay my a be a main stay in any organization. She is always friendly, polite and happy, I specifically request to deal with her even if I have to delay my appointment. Thank you Jim Albert More

Kelvin Watkins has always been a big help every since I started bringing my 2020 Lexus ES350 here. started bringing my 2020 Lexus ES350 here. More

Steve was a great salesperson. We arrived at 6:00 pm on a Sunday and he stayed late and worked with us until we had all of our questions answered. He was pleasant and patient. N We arrived at 6:00 pm on a Sunday and he stayed late and worked with us until we had all of our questions answered. He was pleasant and patient. Not pushy. More

Great people to work with! Stephen Crutcher was awesome to work with. Everyone that worked with us on purchasing my vehicle was professional in every way Stephen Crutcher was awesome to work with. Everyone that worked with us on purchasing my vehicle was professional in every way More

Guy Gordon is great at his job and knowledgeable about the Nissan Frontier. Great service. the Nissan Frontier. Great service. More

David Busby was very helpful and explained what I needed to understand in detail. I will continue to ask for him in my future service appointments as my advisor to understand in detail. I will continue to ask for him in my future service appointments as my advisor More

The service I receive at Loyalty Toyota is exceptional! David Busby is my service advisor and when I take my car in for either service or repairs I know with confidence that David is going to make sure tha David Busby is my service advisor and when I take my car in for either service or repairs I know with confidence that David is going to make sure that my car is going to run smoothly and exceptionally well when I leave the dealership! The mechanics that work under David are exceptional and I can’t thank them enough for taking such excellent care of my car! I bought my car in December of 2005 from Loyalty Toyota ( Priority Toyota back in 2005 ) and have had all of my services done at Loyalty Toyota. They have taken very good care of both my car and me over the years so there is a strong bond there and I wouldn’t go anywhere else! More