Loyalty Toyota Richmond

Dana Reed was extremely attentive to my Camry service needs, made adjustments as asked and was personable and easily understood in explanation of present and future service requirements. She was a pleasu needs, made adjustments as asked and was personable and easily understood in explanation of present and future service requirements. She was a pleasure to deal with. More

Fast and efficient . 10/10 recommend . Plus I love my 2021 Rav-4 #teamtoyota 2021 Rav-4 #teamtoyota More

We have purchased two Toyota Prius from the former Priority which is now Loyalty Toyota. They are the best two cars we've ever owned. We've had both cars served exclusively at Loyalty Toyota. Our m Priority which is now Loyalty Toyota. They are the best two cars we've ever owned. We've had both cars served exclusively at Loyalty Toyota. Our most recent visit was Superior in every way. Baily St. Romain, our Service Representative, was Courteous, Knowledgeable, Attentive and made us feel comfortable and cared for.. We're entirely satisfied and pleased with our Loyalty Toyota experiences. More

The last time I had a butler service my vehicle was cleaned inside and out. This time only outside. Had to go over the tires once I got home a lot places missed with tire shine. cleaned inside and out. This time only outside. Had to go over the tires once I got home a lot places missed with tire shine. More

My husband and I came in needing to drive away with a car that day. Considering how difficult it is get a new car these days, Guy went above and beyond to help us get a slightly used Nissan Rogue that I jus that day. Considering how difficult it is get a new car these days, Guy went above and beyond to help us get a slightly used Nissan Rogue that I just love. Shucks, He even bought me a Pepsi! It was a good experience overall. More

I had my very first service appointment at Loyalty Toyota of Richmond on yesterday, August 19, 2021 and was a great experience from start to finish. Ms. Dana Reed made the process great by answerin of Richmond on yesterday, August 19, 2021 and was a great experience from start to finish. Ms. Dana Reed made the process great by answering questions, and well as providing outstanding customer service. Her professional and personal touch towards the customer experience should be commended, great job! More

Overall, I have had Stewart Winstead as my direct contact when having my vehicle services at Loyalty. I feel that Stewart is honest with the information, in reference,to my vehicle and I do appreciate that. when having my vehicle services at Loyalty. I feel that Stewart is honest with the information, in reference,to my vehicle and I do appreciate that. Stewart has shown that professionalism, with me, for at least 10 years. More

Hello, I have been a customer at Loyalty Toyota in Richmond Va for about three years. It is a nice clean environment, also when it comes to having your car serviced there you should ask for Michael St Richmond Va for about three years. It is a nice clean environment, also when it comes to having your car serviced there you should ask for Michael Stith to help with all your car needs. More

Service department at Loyalty Toyota is great. David Busby is informative and an honest person. I’ve been working with him for a couple of years and will continue to do so. Busby is informative and an honest person. I’ve been working with him for a couple of years and will continue to do so. More

I have been a loyal Toyota customer for over 20 years now. The sales and service staff have always displayed pleasant personalities, and I enjoy the clean facility and free coffee! Michael Stith has assi now. The sales and service staff have always displayed pleasant personalities, and I enjoy the clean facility and free coffee! Michael Stith has assisted me for nearly 2 years. He has thoroughly explained the recommended service that my vehicle requires and has responded to my questions with knowledge to make me feel at ease. I look forward to my next visit! More