Loyalty Toyota Richmond

This is the second time I have worked with David Busby and he is very helpful in explaining the recommendations needed and the costs. I hope to continue to work with him in the future. and he is very helpful in explaining the recommendations needed and the costs. I hope to continue to work with him in the future. More

Very helpful & courteous. Called with updates & when ready to pick up. I didn’t feel pressured @ all which is good ready to pick up. I didn’t feel pressured @ all which is good More

Friendly staff. Clean facility. Steward Winstead our service writer is very friendly and explained our service need very well. service writer is very friendly and explained our service need very well. More

Stewart Winstead was helpful explaining the recommendations needed, costs, and profession communication throughout the service. recommendations needed, costs, and profession communication throughout the service. More

I have never had a “service adviser” before and he made the whole process sooo much easier! I had questions from mis information that I had been given when I purchased my car and he was very helpful and ex the whole process sooo much easier! I had questions from mis information that I had been given when I purchased my car and he was very helpful and explained EXACTLY what I needed to do and how to make sure to keep things current with the warranty. I am definitely looking forward to continuing to work with him in the future!! More

This is the second time Mr. Gordon has helped us purchase a vehicle. He is very professional and extremely helpful. He makes a difficult process easier!!! He is knowledgeable, accommodating and available to a vehicle. He is very professional and extremely helpful. He makes a difficult process easier!!! He is knowledgeable, accommodating and available to his customers. More

He helped when Nissan wouldn’t! Pleasant helpful. Never want to use Nissan service again want to use Nissan service again More

Very polite and porfessional young lady. Kept me informed with the progress of my service. with the progress of my service. More

Bailey Romain was very friendly and made me feel confident that my car would be well taken care of. Made sure i received due service and even walked me to my car to clean out service paper/trash bef confident that my car would be well taken care of. Made sure i received due service and even walked me to my car to clean out service paper/trash before i left:-) More

It was a great experience working with Brittany Tench! You have a great employee she is so professional at your. I love having her as my service representative. You have a great employee she is so professional at your. I love having her as my service representative. More