Loyalty Toyota Richmond

My advisor Michael Stith greeted me when I arrived for my scheduled appointment. For once I arrive to saying our goodbyes after my service was completed, my goal was always very friendly and professional and scheduled appointment. For once I arrive to saying our goodbyes after my service was completed, my goal was always very friendly and professional and took care of by service very quickly! More

Everyone was very friendly and professional and they were wearing their mask and the dealership also was clean and everyone was 6 feet apart. wearing their mask and the dealership also was clean and everyone was 6 feet apart. More

Just needed an inspection, every thing went great, Wesley Brown was greatly work with, very friendly. Brown was greatly work with, very friendly. More

Loyalty Toyota is customer first all the way. I was promptly seen and taken care of by Brittany Tench in the time needed for the service I requested. promptly seen and taken care of by Brittany Tench in the time needed for the service I requested. More

Honest kind and thoughtful.Did an excellent job.very courteous.Mike did a wonderful job in timely manner. courteous.Mike did a wonderful job in timely manner. More

Wes is so awesome!! He always does whatever he can to make us happy!! He is wonderful to work with!! My Jeep is in good hands with Wes!! He is the very best service manager!! make us happy!! He is wonderful to work with!! My Jeep is in good hands with Wes!! He is the very best service manager!! More

Mike Myers was professional, courteous and concise, thoroughly explaining the aspects of the service that needed to be performed. thoroughly explaining the aspects of the service that needed to be performed. More

I rely on this dealership for all of my cars for the excellent service center. My preferred service associate is Mike Myers for his kind individualized interest in my vehicle and in accommodating my nee excellent service center. My preferred service associate is Mike Myers for his kind individualized interest in my vehicle and in accommodating my needs and schedule. More

I have always had a positive experience when taking my car to Loyalty for service. My most recent experience was with David Busby, who was exceptionally helpful, courteous and pleasant - even to retrievin car to Loyalty for service. My most recent experience was with David Busby, who was exceptionally helpful, courteous and pleasant - even to retrieving my phone from my car after it had been taken to the back for service. I've never had a complaint from the work done there. More

I’m always pleased when I visit Loyalty Toyota. All the service people are very professional. This time I dealt with Wes Brown. He was great. service people are very professional. This time I dealt with Wes Brown. He was great. More