Loyalty Toyota Richmond

I was very satisfied with the service that I received from David Busby in the service dept. He was very thorough in going over the issues with my car and explained everything clearly. Thank you for your from David Busby in the service dept. He was very thorough in going over the issues with my car and explained everything clearly. Thank you for your service! More

I've always had a good experience at Loyalty. Michael Stith is always knowledgeable, professional and courteous. I would recommend this dealership anytime. Michael Stith is always knowledgeable, professional and courteous. I would recommend this dealership anytime. More

They did a awesome job yesterday with the car wash and the oil change everything thanks y’all hope to see y’all soon the oil change everything thanks y’all hope to see y’all soon More

Stopped by the dealership because my check engine light came on but they couldn't get to it that day. So I took it back the next morning and Wesley Brown helped me try to figure out what was wrong. But the came on but they couldn't get to it that day. So I took it back the next morning and Wesley Brown helped me try to figure out what was wrong. But the check engine went out by the time the mechanic got to look at it. After working all night they got me in and out as quick as possible. Thanks! More

Brittney Tench met me at my truck with a warm personality that started a wonderful experience that started a wonderful experience More

When my Tacoma needed service Brittany Tench was my advisor and was a pleasurable experience. advisor and was a pleasurable experience. More

I'm very satisfied with my recent service experience at Loyalty Toyota. My advisor was Michael Stith and he was very friendly, helpful and provided excellent customer service. Loyalty Toyota. My advisor was Michael Stith and he was very friendly, helpful and provided excellent customer service. More

Bailey Romain my service contact always reviews in detail on every service item with me! It’s nice to have such great service! on every service item with me! It’s nice to have such great service! More

I have been going to the is dealership for eleven years and have received consistent friendly professional service. I especially want to mention Mike Meyers who is exemplary in the service he provides. and have received consistent friendly professional service. I especially want to mention Mike Meyers who is exemplary in the service he provides. More

Friendly & professional business. Bailey St. Roma was exactly that! Will definitely return with my truck. exactly that! Will definitely return with my truck. More