Loyalty Toyota Richmond

My experience with this dealership has been really nice. They really try to work with people, and are very friendly. They really try to work with people, and are very friendly. More

Brittany Tench was a pleasure to work with. Everything went well but it would have been nice if at the time of making the appointment or at the time of checking in I had been told that there wo Everything went well but it would have been nice if at the time of making the appointment or at the time of checking in I had been told that there would be a fee for using my credit card. I could have brought my debit card or check book and paid without a fee if I had been told in advance. I could have called my husband to bring me my debit card if I had been told when I checked in. Instead, I paid a $22 fee for using my credit card. More

I love the dealership because everyone there is very nice excellent work ethic Brandon Harris is the best. excellent work ethic Brandon Harris is the best. More

Devin was amazing, and I had an amazing experience! He was helpful, honest, and exceeded all of my needs! Thank you Devin! He was helpful, honest, and exceeded all of my needs! Thank you Devin! More

I applaud the customer service I receive from Brittany Tench during my vehicles service appts.She always greets you with a smile and pleasant voice.She goes above and beyond to explain maintenance needs a Tench during my vehicles service appts.She always greets you with a smile and pleasant voice.She goes above and beyond to explain maintenance needs and requests communicated from mechanics, along with costs; Brittany effectively helps you prioritize vehicle tasks to complete when their are multiple recommendations to accommodate the customer pockets while ensuring we keep driving safely. Brittany is defintely a role model for others to follow. More

Brittany is the BEST service agent! She always has the greatest personality and attitude and makes my service experience smooth, quick and efficient. Thank you. She always has the greatest personality and attitude and makes my service experience smooth, quick and efficient. Thank you. More

very clean and the staff was very helpful everyone was very friendly the best to buy from very friendly the best to buy from More

Stewart Winstead was knowledgeable, professional, and friendly—service was provided with a smile. I would like to thank him for everything. friendly—service was provided with a smile. I would like to thank him for everything. More

Brittany Tech at loyalty Toyota is incredible to work with! Great vehicles, excellent service, and you don't have to wait long at all for your vehicle to be serviced! with! Great vehicles, excellent service, and you don't have to wait long at all for your vehicle to be serviced! More

Easy to work with. Excellent service. Fast appointment, went over all concerns and asked if I had questions Excellent service. Fast appointment, went over all concerns and asked if I had questions More