Loyalty Toyota Richmond

I love having my car service at This place. Wes was very professional and knowledgeable Wes was very professional and knowledgeable More

Wes is awesome. I appreciate his honesty and not pushing me to do things I can’t afford at this time. I appreciate his honesty and not pushing me to do things I can’t afford at this time. More

Karen Jarrell, IS AMAZING! !! She is AMAZING, she is a true asset to Loyalty. She truly cares for her people. My husband and I will always come back to Loyalty because of Karen. !! She is AMAZING, she is a true asset to Loyalty. She truly cares for her people. My husband and I will always come back to Loyalty because of Karen. ❤️ More

Wes is always very professional. I have dealt with him several times in the past. But, they did not do the courtesy car wash. I have dealt with him several times in the past. But, they did not do the courtesy car wash. More

We had a wonderful car buying experience with Biju! ! He was so helpful throughout the entire process. We spent majority of our time with Biju smiling and laughing which is far from what we experienced ! He was so helpful throughout the entire process. We spent majority of our time with Biju smiling and laughing which is far from what we experienced at other dealerships. We are very thankful for Biju’s help and we LOVE our new 2022 Toyota Highlander!! If you are looking for a vehicle, go see Biju - you will not regret it! More

I was very satisfied with the service that I received from David Busby in the service dept. He was very thorough in going over the issues with my car and explained everything clearly. Thank you for your from David Busby in the service dept. He was very thorough in going over the issues with my car and explained everything clearly. Thank you for your service! More

I've always had a good experience at Loyalty. Michael Stith is always knowledgeable, professional and courteous. I would recommend this dealership anytime. Michael Stith is always knowledgeable, professional and courteous. I would recommend this dealership anytime. More

They did a awesome job yesterday with the car wash and the oil change everything thanks y’all hope to see y’all soon the oil change everything thanks y’all hope to see y’all soon More

Stopped by the dealership because my check engine light came on but they couldn't get to it that day. So I took it back the next morning and Wesley Brown helped me try to figure out what was wrong. But the came on but they couldn't get to it that day. So I took it back the next morning and Wesley Brown helped me try to figure out what was wrong. But the check engine went out by the time the mechanic got to look at it. After working all night they got me in and out as quick as possible. Thanks! More

Brittney Tench met me at my truck with a warm personality that started a wonderful experience that started a wonderful experience More