Loyalty Toyota Richmond

Very nice people from top to the floor staff. Karen got the exact truck I wanted and didn’t pressure to buy something I didn’t want. Karen got the exact truck I wanted and didn’t pressure to buy something I didn’t want. More

Karen Jarrelle was a pleasure to work with! She helped me with reserving a car, and making all the changes and updates I wanted. She was on top of everything through production and delivery. She helped me with reserving a car, and making all the changes and updates I wanted. She was on top of everything through production and delivery. Even financing was easy. I am totally thrilled with my new Corolla Cross! More

Recently had dealership to order a part for my 2010 Camry SE and had the opportunity to meet Dana Reed. From the ordering process through the return visit for the part installation, Dana was very cordial an SE and had the opportunity to meet Dana Reed. From the ordering process through the return visit for the part installation, Dana was very cordial and very professional. She was very thorough with explanations on order form as well as invoices, etc. Dana Reed is a very valuable asset to Toyota services. More

I had my 2010 Corolla in for its 140,000 mile service over the last week. Stewart Winstead was my contact for this maintenance. Stewart explained what was needed & reminded me of several recommendation f over the last week. Stewart Winstead was my contact for this maintenance. Stewart explained what was needed & reminded me of several recommendation from my last time that I had brought my Toyota in that I had not gotten done. This was very helpful due to the low cost of this visit allowing me to catch up on suggested maintenance. Very happy with my trip to loyalty Toyota. Doug laban More

Work was done in a timely manner , Brian Johnson was courteous and helpful and I would feel comfortable calling him for future concerns or regularly scheduled maintenance courteous and helpful and I would feel comfortable calling him for future concerns or regularly scheduled maintenance More

Loyalty Toyota is awesome! Michael Stith is great to work with! Always just a phone call away to take care of any needs you might have...to get you in and out... Michael Stith is great to work with! Always just a phone call away to take care of any needs you might have...to get you in and out... More

As usual service is excellent and everyone is pleasant. Stewart Winstead always is professional and personable Stewart Winstead always is professional and personable More

Good Experience, nice staff, clean waiting area and all staff seem very knowledgeable. I liked the experience. staff seem very knowledgeable. I liked the experience. More

They are named loyalty for a reason, best value car and forever free service? Wow! forever free service? Wow! More

Karen and Heather were both absolutely amazing people to work with, they got me into a vehicle I absolutely love!! I will be a customer for life at Loyalty Toyota!! Thank you so much for making me so incred work with, they got me into a vehicle I absolutely love!! I will be a customer for life at Loyalty Toyota!! Thank you so much for making me so incredibly happy! More